full tilt checks taking longer

[omaha hi lo king]

I have read several people saying that the full tilt check process is taking longer and i agree. It was taking approximately a week or 6 days to receive a check now it seems to take a lot longer. Sent an email to them as it has now been over 10 days . they sent me back saying it is ten days after the it is processed. It seems that the processing time is taking somewhere int he extent of 5 days. SO it is technically about 15 business days which is starting to become ridiculous compared to some other sites such as stars. Are they falling apart again?