Companies you hate

[tuq]

Klompy,

That is literally the first time I have ever heard anyone have a negative experience with FedEx. As in, ever. I've heard occasional gripes about UPS and DHL though.

Earthlink is my home DSL provider and I don't "hate" them (actually, hating an organization is a pretty fruitless endeavor since it doesn't have feelings and can't respond) but they shipped their tech support overseas 1-2 years ago and a few months ago I was having modem problems that were magnified 100X by the fact that the Indians typically couldn't understand what I was talking about, weren't helpful as a result, and wouldn't escalate my call even if I yelled at them - I'm not a dick to CSRs but I would go in circles for literally an hour with some of these people.

I'm positive there is some US-based Earthlink call center for premium or corporate customers or whatever. Wish I had that number.