Accelator bonus and party update?

[RunDownHouse]

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Please note: we cannot be held responsible for any downtime during this promotion. Don’t leave it too late to participate!


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Directly from the e-mail sent with the Acceler-8-ator bonus.

Enjoy!

Dopey [img]/images/graemlins/smirk.gif[/img]

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I fired this email off to the vip@party address regardless:

I'm worried about the new client loaded today and meeting my Accelor-8-tor goals.

The bugginess of the rollout seems to be a problem for multitablers and high-volume players, preventing them from playing lots of hands. These are exactly the types of VIPs at which the Accelor-8-tor bonus is aimed, and the high raked hands goals set by this bonus are going to be pretty hard to meet if the software isn't running smoothly in short order.

What sort of consideration will be made to players going for the Accelor-8-tor bonus? Hitting the goal all 8 weeks is obviously of prime importance, so missing one week is crippling. So far the client was down for about 8 (+?) hours today, and the crashing/can't click buttons/booted from tables, etc, isn't helping me get any hands in, either.

Its pretty ridiculous for them to expect those of us with big goals to meet them if their software is down for 24+ hours.

[Gildwulf]

Nice work, I sent this

Hi VIP,

With your new software it has become incredibly difficult to multi-table and clear this bonus. The software is very buggy (see the half a dozen threads on twoplustwo.com : http://forumserver.twoplustwo.com/po...mp;Board=inet) and I may be unable to complete the bonus for this week if the bugginess of the software continues. WIthout doing 8 weeks of the bonus this would drastically effect the relevance of this bonus for the amount of time I would need to put in. Please advise what you will to make up for this lost playing time and the opportunity cost of changing software in the middle of the bonus period.

Zach

[Vetstadium]

I didn't get paid yet either but prob just a gliche with new software.

[RunDownHouse]

From the Zoo thread!

THere will definately be consideration given for today. Once everything is worked out we will decide on the specifics and let everyone know.

[TheAnswer]

Dear Matt,

Thank you for contacting us.

It is true that the PartyPoker software upgrade was done during the
Acceler-8-tor promotion. We went ahead with the upgrade because we want
our players to enjoy the many cool features of the new PartyPoker
software as soon as possible.

Determining the impact of the software upgrade on participants of the
Acceler-8-tor promotion, will require reviewing all VIP accounts
individually. I hope that you can appreciate that this will require some
time. However, please rest assured that we are looking into the matter and
that we will do everything to find a fair solution for yourself as well
as all our other VIP players.

Thank you for choosing us as your online gaming site!

Justin
Partypoker.com VIP Club
Customer Care


received this about an hour ago... confirms they are going to do SOMETHING about it, but not for everyone.

[crego20]

With regard to Party updating party points, here is an email I just received.

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Dear XXXXXXXXXX,

Thanks for writing in,

As you have doubtlessly noticed, we have released a major update to the PartyPoker software a few hours ago. We are working flat out to make the transition to the new software as smooth as possible.

We are doing our best to pay out the first week bonuses for our Acceler-8-tor promotion on time. We are confident that weýll make it, however, please bare with us should there be a slight delay.

Please check your Party Points once again after 10.00 pm EST tomorrow in order to see the updated points earned.

In the meantime, weýd like to encourage you to check out the many new and cool features on the new PartyPoker software. Of course we are very interested in your thought so please do not hesitate to give us feedback on [email protected].

Kind Regards

Lucy
Customer Care Team at PartyPoker.com



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[AlexTrue]

I didn't get paycheck as well. Probably they will pay after all the eight weeks with premium. I think they will repair bugs with equipment since VIP rake is fair enough to worry a little their IT specialists. [img]/images/graemlins/smile.gif[/img]

[AlexTrue]

Does anybody know how to make PokerTracker feasible to this new Party software? It just can't find new exe-files. Thanks for assistance.

[Davey]

http://www.pokertracker.com/patch.html

It explains what to do on that page.

[somapopper]

Guys, the party guy on here said they'd make adjusments, just breath in a paper bag or something.