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#1
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Good evening. I've just been handed a laptop from work, previously used by an employee who's now left us, and Norton is popping up about every 10 seconds with a "High Risk" warning regarding a program called "protector.exe" and it's attempts to connect to the internet. Furthermore, I cannot connect to the internet via any means but IE - Firefox, AIM, etc are all acting as if there's no active connection. I have attempted to DL Spybot S&D, but the moment I try to connect to the server it gets stuck.
I can't find this program anywhere in the active processes, nor can I find it in any folder. My computer savvy extends to running msconfig.exe and other such things, but I am by no means a techie. PLEASE HELP! Thanks. INFO: Windows XP Toshiba Satellite laptop |
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#2
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http://www.liutilities.com/products/...ary/protector/
http://www.file.net/process/protector.exe.html You couldn't find it doing a file search on your computer? |
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#3
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the title of your post is "C:\Windows\System32\protector.exe"
and you couldn't find the file? Wow. |
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