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#1
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#2
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Obviously I'd decided after all of this that I'd deal w/ storing it elsewhere, and I asked for my $25 fee back. Sorry, we can't help you with that, you paid the fee. [/ QUOTE ] Let me speak to your Manager. Seriously.. that really sucks.. I thought the RIO was run better than that. I guess they're just getting crushed by poker players. |
#3
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#4
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Wow. What a ridiculous story. I'm glad you finally got your money back.
You should x-post this in B&M. |
#5
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Wow. What a ridiculous story. I'm glad you finally got your money back. You should x-post this in B&M. [/ QUOTE ] |
#6
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wow...
rio sucks balls |
#7
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That's highly disturbing.
I will also vouch for the floorpeople. My experience with them from Event #2 gave me a very good impression. My dealers were all good as well but I could see how with as many as they need there will be some bad one. |
#8
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[ QUOTE ] Let me speak to your Manager. [/ QUOTE ] She was the manager. She said they wouldn't refund it. That was really just like insult to injury. [/ QUOTE ] Did you get her name? Someone higher up needs to know about both the error and her refusal to deal with it. |
#9
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[ QUOTE ] Let me speak to your Manager. [/ QUOTE ] She was the manager. She said they wouldn't refund it. That was really just like insult to injury. [/ QUOTE ] Degen, I'm assuming she's the manager of like, the boxes, or something like that? Ask to talk to whomever is running the entire place at that moment. It's $25, it's a waste of that person's time, but 1) they will come and talk to you most likely because it is a "customer service industry" and 2) the manager of the boxes and whatnot will do almost anything not to have that happen. citanul |
#10
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