Party wants their scratchoff prizes back

[obsidian]

Looks like another programming error. It does look like they are fixing it though:

[ QUOTE ]
During the scratchoff promotion I won a portable DVD player. I just want to
confirm with you I have and am wondering when you plan on having those
shipped?

Thank you,
Ryan

[/ QUOTE ]

[ QUOTE ]
Dear Ryan,

Thank you for contacting us.

We would like to inform you that we have checked the records and see that there is no such gift won by this account. If you are referring to any other account, please get back to us, so that we can check this for you.

Thank you for choosing us as your online gaming site!

Kasams
Poker Customer Care

[/ QUOTE ]

[ QUOTE ]
I know I did indeed win this gift. Attached is a screenshot of the scratchoff. I did scratch it off in the firefox browser if that makes a difference.

Ryan

[/ QUOTE ]

[ QUOTE ]
Dear Ryan,

Thank you for contacting us.

We sincerely apologize for the inconvenience caused. We have already escalated this issue to the department concerned and are looking into this. Please provide us some time.

We appreciate your understanding in this regard.

Thank you for choosing us as your online gaming site!

Pranitha
Poker Customer Care

[/ QUOTE ]

[2+2 wannabe]

weak

[WayAbvPar]

God that site is a clusterf*ck.

[Gildwulf]

When you said you scratched it off in your firefox browser, I envisioned you taking a penny to your LCD and vigorously rubbing it. The screen.

[Skittles]

wow that sucks so bad, did the guy who won the HP computer ever get it?

[gr8vertical]

[ QUOTE ]
God that site is a clusterf*ck.

[/ QUOTE ]

Can't say it much better than that.