What's up with UltimateBet?

[tomsOn]

The only way to contact them is through e-mail and theirs is has not been working for over a week now. A week of not having support is, to me, something unthinkable for a company like UB. Has this happened before or should one be concerned?

[FortunaMaximus]

UB customer support has been known to be iffy when swamped.

Dude, they got Aruba on the mind and it's the lead-up. Shifted priority streams probably. Don't worry about it.

[tomsOn]

I'm not being paranoid here, it's probably nothing.

But maybe I wasn't clear when I posted. Their e-mail is dead. If you mail them you get your message returned. It's been a week now.

[FortunaMaximus]

Huh. That's particularly odd. I wouldn't worry either. They're publicly traded and have accountability. Weird.

[bonlins]

I sent them an email about two days ago and got a response within about 5 hours.

[chicagoY]

There are so many awesome things about it, so much upside but they don't seem to really try. Myself or your average 2p2er could turn a place like that into a palace but their management seems indifferent. Their store is the weakest ever.

[chicagoY]

Even duds from Aruba would please players, improve the store, and be free PR but they don't even try to put a t-shirt together for it.

[chicagoY]

Mine didn't get returned from yesterday although I have not heard back yet.

[mattw]

i had $20 stuck on a table from a crash several months ago. havent played there in ages. last night sent them an email informing them of the problem. this morning, problem fixed.

[flavio321]

maybe it's better to email them then to talk on the phone with their heavy, outsourced, indian accents.