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#3
11-29-2007, 10:11 PM
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Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)
[ QUOTE ]
[ QUOTE ] whoever says they wouldn't be pissed off is lying [/ QUOTE ] This is totally untrue. [/ QUOTE ] I think its true. Of course I'd be pissed off, I just lost $1800. I know I'd have to stand up and take a walk around the casino for an orbit or two, but I wouldn't take it out on the dealer because I'm quite willing to accept that mistakes happen. I'm also aware that these types of mistakes will even out in the long run. If its a chronic problem I'd be much less forgiving and that dealer probably wouldn't get tipped from me for awhile. 
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#4
11-30-2007, 11:41 AM
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Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)
As stated previously multiple times, this post would not exist if you were the one that won the $1800 pot.
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#5
11-30-2007, 12:19 PM
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Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)
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[ QUOTE ] whoever says they wouldn't be pissed off is lying [/ QUOTE ] This is totally untrue. [/ QUOTE ] I'm convinced that most dealers feel worse about mistakes like this than I do. When a dealer (particularly one I know reasonably well) has an oops like this and it costs me a pot, they usually get a whipped puppydog look and can't express how sorry they are adamantly enough. Yeah, I sometimes have that instantaneous "crap that cost me" response but in seconds I remember "next time it'll work out the other way--it all evens out in the end" and I'm over it. Dealers certainly can do things that can keep me annoyed for a while. Attitude problems, say, like actually REFUSING to call the floor proclaiming "I know the rule, we don't need the floor" and then doing something irreversible and wrong that gives an opponent an edge. But honest oopses I can shed from my mind pretty quickly. Anybody who thinks everybody will be pissed over such a thing is suffering from empathic failure.
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#6
12-01-2007, 01:57 AM
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Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)
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[ QUOTE ] [ QUOTE ] whoever says they wouldn't be pissed off is lying [/ QUOTE ] This is totally untrue. [/ QUOTE ] Anybody who thinks everybody will be pissed over such a thing is suffering from empathic failure. [/ QUOTE ] nicely said
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#7
12-01-2007, 03:49 AM
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Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)
OP,
Better dealers deserve better tips. If a dealer makes mistakes, he deserves less tips. So by making this mistake, you are certinaly justified in withholding some tips from the dealers. However, the fact that you lost $1800 should have no bearing on your withholding tips. If you lost $1 or you lost $1,000,000; it doesn't matter. The dealer made a mistake. Decide how much the mistake is worth and punish the dealer accordingly. Withholding $1800 in tips specifically because the dealer's mistake caused you to lose $1800 doesn't make any sense. Withholding $1800 because you feel the mistake is worth $1800, now that makes sense.
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#8
12-01-2007, 07:02 AM
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Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)
in my local indian cardroom, a dealer made a $500 mistake in one of the NL games, and the player who was on the losing end told the General Manager of the cardroom he was going to report it to the gaming commission (exact same situation; dealer mistake, early burn and turn on river) and the Cardroom gave him his money back
I'd say you make an appointment with the GM of Poker/table games, tell them you plan to press the issue with the NVGC and would like to give them a chance to compensate you first
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#9
12-01-2007, 11:31 AM
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Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)
[ QUOTE ]
in my local indian cardroom, a dealer made a $500 mistake in one of the NL games, and the player who was on the losing end told the General Manager of the cardroom he was going to report it to the gaming commission (exact same situation; dealer mistake, early burn and turn on river) and the Cardroom gave him his money back I'd say you make an appointment with the GM of Poker/table games, tell them you plan to press the issue with the NVGC and would like to give them a chance to compensate you first [/ QUOTE ] I am guessing he played some other games in the casino games. It was handled exactly right. Generally if someone is a good customer I will buy them dinner or a sandwich if something like this happens. If they come up demanding stuff or asking what I was going to do to make up for it I explain that to them that they were not screwed and (if the burn and turn was on the river) that their chances were actually improved by the premature card because they know the card can come instead of being in the muck (it seems like the complainer is always someone that was drawing and missed).
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#10
12-01-2007, 01:33 PM
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Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)
[ QUOTE ]
in my local indian cardroom, a dealer made a $500 mistake in one of the NL games, and the player who was on the losing end told the General Manager of the cardroom he was going to report it to the gaming commission (exact same situation; dealer mistake, early burn and turn on river) and the Cardroom gave him his money back I'd say you make an appointment with the GM of Poker/table games, tell them you plan to press the issue with the NVGC and would like to give them a chance to compensate you first [/ QUOTE ] Wonderful idea. Turn into "That Guy" who threatens to go to the authorities whenever there is an incident that doesn't go his way. Especially when THE INCIDENT WAS HANDLED CORRECTLY. Great idea.
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