An eye opener for everyone....

[Luzyfer]

When I first started playing online poker a year ago (before the US ban) I tried building my bankroll bonus whoring. Back in those days Party had a great signup so I asked my mom, my dad and my three brothers to open accounts at Neteller and Moneybookers to take advantage of Party´s bonuses. Both companies didnt care and validated most of my family members accounts after we sent them the documents they requested.

Up until last month I had no problem moving money from their accounts to mine whenever I felt like there was a good sign up bonus that was worth trying to get more than once or I wanted to change my screenname for whatever resason. I never had a problem creating a few different accounts at some poker rooms that dont care that much about the issue since all of the accounts were certified/validated.

About a month ago, Neteller closed all of my family accounts. They are requesting me (us) documents that I have already sent them and they have already confirmed . When I asked them why the closed our already validated accounts one of the agents told they were doing "security checks". Security check my az

I have 3 brothers and we all live in the same house. Since we dont get utility bills under our names we sent them either our cell phone bills or our debit card statements with our name and home address printed in them. They keep rejecting our documents and tells us to send them another utility bill (isnt a phone bill a utility bill anyways?) or credit card statements which we dont have.

What pisses me off is that they validated our accounts when we sent them a digital pic of our national IDs and a utility bill under my father´s name, which they accepted. My account is the only that has money in it so after trying calling them, sending documents over and over (god demit I hated sending those faking documents so many times), chatting with them and insulting the shet out their agents, I decided to just get a refund and say bye bye to Neteller.

About 3 days ago, Moneybookers does the same shet. All of our accounts were validated there . But after I sent money to one of my brother´s account in order to clear a reload bonus, they locked 4 of our accounts and basically closed two of them. This is what comes in my account (and the other 3) when I try to make a transaction:

"Your account is locked for all transactions therefore we cannot complete this transaction. To unlock your account, you must send a VERIFIED copy of your passport or national identity card to the following address:

Welken House
10-11 Charterhouse Square
London EC1M 6EH
United Kingdom

We accept as VERIFIED, all copies which are certified in your country of residence by:

a licenced notary public; OR
a licenced solicitor or attorney-at-law; OR
a regulated bank or financial institution; OR
a local government authority (e.g. the police)

as true copies of the original."

I have never had a poker room account closed after it has been validated. Once an account is certified, its certified . If you have a problem with one of the stupid little transactions that I make (less than $500 most of the time), just warn me before I do them or contact me telling me whatever. But dont lock my account with my money in there (which costs me time and money) and make me go through all the stress of dealing with your slow, inefficient and unprofessional support services.

Out of all the things of gambling online, dealing with certification issues with online payment companies is what I hate the most. I would understand if I were transfering thousands and thousands of dollars between accounts with all the money laudering going on. But what do you gain by facking up the poor guys that play small stakes? I dont think we have violated any of their terms and conditions since more than one people from the same household/address can open an account at their sites. Also, I bet a great amount of online players are guys between 18-25 year old that live with their parents or at college and dont get bills and dont own a credit card but a debit card.

I would send the VERIFIED bullshet that they are requesting by mail, but I know that after a week of me waiting for the documents to arrive to London, they are going to make me wait and wait and then they are going to tell me some crap like "we didnt get the documents" like Neteller has said to me sometimes or that the documents werent good enough and keep making money out of my money.

Just remember what Neteller did to US players and their money. If Neteller didnt have such a monopoly in the online payment biz at gambling sites, I would have never had deposited my money there. But it seems that this kind of bullshet is rubbing into the other online payment services as well. Hell, Neteller´s profits had go up like 50% this year so other online payment companies are probably going to start copying their unethical practices to get a share of the cake. Gosh I wanted to see Neteller go bankrupt or get shut down so bad after what they did. Sad that they didnt and should also open our eyes about the kind of companies we are all trusting our money with.

Anyways, please let me know how I can deal with this if you have had a similar experience with this online payment fakers.