Cake Support

shane88888 · #1 10-30-2007, 01:06 PM

My email:

Hi,

Whenever I open the hand history window, I cannot view any previous hands.

I get the following message:
Hand Unavailable
Hand is currently unavailable. This hand may not be complete or there could be a problem retrieving it from our database. Please try again in a few mintues.

I've been having this problem for a few days now.

Thank you in advance,
xxx

And the reply:

Hello xxx,

Thank you for your email. Please be informed that I will not inform our development team of this issue, if there is anything else we can help you with just email support and we will be happy to help you further.

Ugh.

Pokeraddict · #2 10-30-2007, 01:07 PM

I'm sure that's a typo.

Coy_Roy · #3 10-30-2007, 01:31 PM

[ QUOTE ]
I'm sure that's a typo.

[/ QUOTE ]

...or they're being brutally honest.

shane88888 · #4 10-30-2007, 02:11 PM

[ QUOTE ]

...or they're being brutally honest.

[/ QUOTE ]

That would be amusing.

Anyone else have the same problem?

FatalError · #5 10-30-2007, 02:54 PM

yes, cake software blows donkey nuts

KSOT · #6 10-30-2007, 03:53 PM

On Cake I can view all previous hands. On Red Star (cake skin) I can only view the last hand.

*shrug*