FullTilt Deposit Crash

[stevoL]

This is getting ridiculous, FTPs software wont let me deposit, this is what happens...

- I open up ftp and login, all works
- I click on cashier, yep it opens
- Then I click on deposit, boom, I get a blank white deposit screen and the program crashes

Ive tried re-installing, rebooting etc, ftps support wont reply so yeah, thx

[kerowo]

Don't offer money.

[mattnxtc]

what kind of card are you using? I keep hearing how some banks are not allowing deposits

[stevoL]

no its nothign to do with the deposit itself, its the software, im using moneybookers, I can do it on other computers, just not MY desktop or laptop [img]/images/graemlins/frown.gif[/img]

[erbbysam]

Did you do something strange to your Microsoft Internet Explorer configuration... I've noticed that it does go through a IE style setup which could be using your computers IE to display secure pages @ FT which could somehow be obscured by something you installed/modified...

[kooze]

[ QUOTE ]
This is getting ridiculous, FTPs software wont let me deposit,

[/ QUOTE ]

someone posted on the fulltilt forum that they also were unable to deposit. I'm sure it's a bug from the update that will be corrected today, if it hasn't been already.

[daveT]

The first step you want to do is update everything on your computer and turn off windows fire-wall. EI 7 instructions are at the end of this.

Check your computer's ?Time and Date?. If your time and date are not
current, you may receive the "secure connection" error message.

If that does not correct the issue, we would like you to try changing
some settings in Internet Explorer on your computer.

If you have Internet Explorer 5 or 6 (even if you do not use it as your

default browser):

1. In Internet Explorer, click on ?Tools? in the menu.
2. Click ?Internet Options? in the drop down menu.
3. Once in ?Internet Options?, ensure you are in the ?General? tab.
4. In the "Temporary Internet Files" section:
a) Click on the "Delete Cookies" button
b) Click on the "Delete Files" button, and click in the checkbox
"Delete all off line content" in the pop-up window, and click OK

5. Click ?Settings? in the "Temporary Internet Files" section. Ensure
"Automatically" is selected under the heading "Check for newer versions

of stored pages:".
6. Click ?OK? to apply the changes.
7. Select the ?Security? tab.
8. In the "Select a Web content zone to specify its security settings"
section, click the "Internet" icon.
9. On the Security level for this zone section, click on the "Default
Level" button (Repeat this procedure for Local intranet, Trusted sites,

and Restricted sites).
10. Click the "Privacy tab", and then click the "Default button" if it
is not grayed out. Also do this for the "Advanced Tab".

IE 6's Pop-up Blocker is enabled by default and set to Medium, which
blocks most automatic pop-ups. Having this enabled may cause some
functions of Full Tilt Poker to not work correctly.

The Secure connection issue may also happen if Internet Explorer's
proxy
settings are configured wrong. If you do not use a proxy, please
disable
the proxy settings.

To configure/disable proxy settings:

1. Select the ?Connection? tab.
2. Click on ?LAN Settings?.
3. Then disable Proxy server or enter your proxy information (In most
cases, it will be disabled unless in an office or educational
institute).
4. Click the ?Apply? button, and then ?OK? to exit.

Once you have finished, please reboot and then attempt to make another
deposit on Full Tilt Poker.

If you use Internet Explorer 7 (even if you do not use it as your
default browser):

1. Open Internet Explorer 7.
2. Click the "Tools" menu, and then click "Internet Options".
3. On the "Advanced" tab, click "Reset".
4. In the "Reset Internet Explorer Settings" dialog box, click "Reset".
5. When Internet Explorer 7 finishes restoring the default settings,
click ?Close?, and then click ?OK? two times.
6. Close Internet Explorer 7.

Restart your computer, and then try to make a deposit through the Full
Tilt Poker game client.

If you continue to receive the same error, we kindly ask that you
disable any Internet security or browser utilities you may have
running.
It is also very important that you disable any internet accelerators or

download managers. You should also scan your computer for adware,
malware and spyware. Once you have done so, please attempt another
deposit.

[daveT]

Did this work for you?

[stevoL]

nah [img]/images/graemlins/frown.gif[/img]...but I see that yeah its something like that thats conflicting with ftp's software...I got it to work once randomly out of about 50 tries

so frustrating, im still waiting for a reply from ftp, but obv theyll just tell me what u said above, adjhasdkhasdkahs

[daveT]

I had this same problem, and this solved it for me. It wasn't until I downloaded all the updates that is finally worked. Did they have you run any diagnostics yet?

For what, it doesn't matter. If you don't have money OL yet, it is better to go ahead and toss it on Stars or something. This took me close to a month and a half to clear up. I trust that they are working on this since it cuts into their revenue to not have money deposits. It is probably a serious mindf* though.