Complaining to British regulators about Neteller

bobman0330 · #1 01-26-2007, 04:30 PM

Does anyone have any information on the best way to register a complaint with the UK Financial Services Authority about Neteller's behavior? I've started ending every Neteller conversation with threats to contact the FSA, but I don't actually know how to do so. If the FSA hears a lot of complaints, maybe they'll quietly encourage Neteller to do a better job of moving deposits along. And if everyone makes similar threats to Neteller people too, that might help motivate them. It's not like they care about losing the business of the people they're mistreating right now, but they should certainly care about pissing off the FSA.

Petomane · #2 01-26-2007, 07:16 PM

Has it occurred to you that it might not be Neteller that's screwing you over? It probably isn't. So calm yourself dowm.

DrewOnTilt · #3 01-26-2007, 07:29 PM

If you think that it is Neteller who is to blame for the current situation, then

you
are
sorely
mistaken.

Milagro · #4 01-26-2007, 07:37 PM

I am sure the British regulators would be all over this. Especially since billions of pounds have been lost by British investors and because British and Commonwealth subjects are being persecuted and jailed by a U.S. government that is out of [censored] control. What is it you expect from the rest of the world? We have been horrified by your choice of politicians for over 6 years. Where have you been! While I do not hope that Neteller keeps your money (two wrongs do not make a right) I do hope that you can understand our lack of sympathy and please, please, stop whining and VOTE!

Homer · #5 01-26-2007, 07:44 PM

[ QUOTE ]
I do hope that you can understand our lack of sympathy

[/ QUOTE ]

I can't

Milagro · #6 01-26-2007, 07:51 PM

[ QUOTE ]
[ QUOTE ]
I do hope that you can understand our lack of sympathy and please, please, stop whining and VOTE!

[/ QUOTE ]

I can't

[/ QUOTE ]
You can't stop whining and vote? Well then I hope Neteller keeps your money and puts it to the legal defense of John LeFevre and Steve Lawrence.

bobman0330 · #7 01-26-2007, 08:14 PM

[ QUOTE ]
Has it occurred to you that it might not be Neteller that's screwing you over? It probably isn't. So calm yourself dowm.

[/ QUOTE ]

I don't know about anyone else, but I haven't heard a clear explanation of what problems Neteller has. All I know is that they haven't paid me my money, and that they're reneging on assurances they gave me last week about when they would. Maybe they're doing their best, but I find it really hard to believe that it takes two weeks or more to get money from anywhere to anywhere else, under any circumstances. Have you considered that Neteller might not be putting their best efforts into finding a way to accommodate people who will never do business with them again?

I'm not saying that people should panic or go burn down the Isle of Man, I'm just saying that Neteller isn't really acting like a reputable financial institution should, and that the FSA is the best situated to possibly remedy the situation.

bobman0330 · #8 01-26-2007, 08:19 PM

[ QUOTE ]
If you think that it is Neteller who is to blame for the current situation, then

you
are
sorely
mistaken.

[/ QUOTE ]

So, because Jon Kyl is worse than Neteller, Neteller must be OK?

poorolrich · #9 01-26-2007, 09:49 PM

You do know that the F S A is a NON-government entity. They are almost like the BBB here in the US.

davmcg · #10 01-26-2007, 11:02 PM

[ QUOTE ]
You do know that the F S A is a NON-government entity. They are almost like the BBB here in the US.

[/ QUOTE ]

No that is not correct, the FSA became a statutory regulator in 2001 - previously they were a self regulating body.

It is only Neteller UK that is regulated by the FSA - US customers won't be clients of this. However, as the FSA has fined several firms for poor anti-money laundering procedures, I imagine that it will not have escaped their notice that the DoJ apparently considers that Neteller's entire US business is money laundering.