How long do I withhold tips? Dealer mistake costs me $1800. (long)

[bav]

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whoever says they wouldn't be pissed off is lying

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This is totally untrue.

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I'm convinced that most dealers feel worse about mistakes like this than I do. When a dealer (particularly one I know reasonably well) has an oops like this and it costs me a pot, they usually get a whipped puppydog look and can't express how sorry they are adamantly enough.

Yeah, I sometimes have that instantaneous "crap that cost me" response but in seconds I remember "next time it'll work out the other way--it all evens out in the end" and I'm over it.

Dealers certainly can do things that can keep me annoyed for a while. Attitude problems, say, like actually REFUSING to call the floor proclaiming "I know the rule, we don't need the floor" and then doing something irreversible and wrong that gives an opponent an edge.

But honest oopses I can shed from my mind pretty quickly.
Anybody who thinks everybody will be pissed over such a thing is suffering from empathic failure.

[kailua]

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whoever says they wouldn't be pissed off is lying

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This is totally untrue.

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Anybody who thinks everybody will be pissed over such a thing is suffering from empathic failure.

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nicely said

[doucy]

OP,

Better dealers deserve better tips. If a dealer makes mistakes, he deserves less tips. So by making this mistake, you are certinaly justified in withholding some tips from the dealers.

However, the fact that you lost $1800 should have no bearing on your withholding tips. If you lost $1 or you lost $1,000,000; it doesn't matter. The dealer made a mistake. Decide how much the mistake is worth and punish the dealer accordingly.

Withholding $1800 in tips specifically because the dealer's mistake caused you to lose $1800 doesn't make any sense. Withholding $1800 because you feel the mistake is worth $1800, now that makes sense.

[kemystery]

in my local indian cardroom, a dealer made a $500 mistake in one of the NL games, and the player who was on the losing end told the General Manager of the cardroom he was going to report it to the gaming commission (exact same situation; dealer mistake, early burn and turn on river) and the Cardroom gave him his money back

I'd say you make an appointment with the GM of Poker/table games, tell them you plan to press the issue with the NVGC and would like to give them a chance to compensate you first

[RR]

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in my local indian cardroom, a dealer made a $500 mistake in one of the NL games, and the player who was on the losing end told the General Manager of the cardroom he was going to report it to the gaming commission (exact same situation; dealer mistake, early burn and turn on river) and the Cardroom gave him his money back

I'd say you make an appointment with the GM of Poker/table games, tell them you plan to press the issue with the NVGC and would like to give them a chance to compensate you first



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I am guessing he played some other games in the casino games. It was handled exactly right. Generally if someone is a good customer I will buy them dinner or a sandwich if something like this happens. If they come up demanding stuff or asking what I was going to do to make up for it I explain that to them that they were not screwed and (if the burn and turn was on the river) that their chances were actually improved by the premature card because they know the card can come instead of being in the muck (it seems like the complainer is always someone that was drawing and missed).

[Pot Odds RAC]

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in my local indian cardroom, a dealer made a $500 mistake in one of the NL games, and the player who was on the losing end told the General Manager of the cardroom he was going to report it to the gaming commission (exact same situation; dealer mistake, early burn and turn on river) and the Cardroom gave him his money back

I'd say you make an appointment with the GM of Poker/table games, tell them you plan to press the issue with the NVGC and would like to give them a chance to compensate you first



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Wonderful idea. Turn into "That Guy" who threatens to go to the authorities whenever there is an incident that doesn't go his way. Especially when THE INCIDENT WAS HANDLED CORRECTLY. Great idea.

[PrimogenitoX]

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As a pro, you know it cuts both ways. If the mistake had gone the other way, would you decide to tip off the $1800 by tipping double for 25 weeks?



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Answer the above quote live retard "pro"

[AlienBoy]

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OP,

Better dealers deserve better tips. If a dealer makes mistakes, he deserves less tips. So by making this mistake, you are certinaly justified in withholding some tips from the dealers..

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QFT.

If the dealer made the mistake because they are not paying attention to the game, then withholding tips is perfectly fine.

The AMOUNT you withhold is something you might determine outside of the size of the loss that resulted from the error.


When a dealer is not paying attention and doing their job, they don't deserve a tip. Burning and turning before action is complete is one of the worst errors a dealer can make, not because it can cost you the pot, but because it means the dealer is NOT PAYING ATTENTION.

This deserves to be punished by withholding tips.

If you are playing TAG, you might win one or two hands each time a particular dealer is sitting at your table. Even if you withheld tips for a year, and the dealer was at your table once a day, you're still only talking a few hundred dollars.

If the dealer is having a bad day, and otherwise good, then withholding for a year is not justified - but withholding for a day probably is.

If the dealer is bad, and makes these mistakes often, then withhold tips forever, and this is perfectly fine.


AB