Got a bounced check from Absolute Poker

FreakDaddy · #1 10-13-2007, 04:25 PM

So I've been playing a fair amount of chash games on Absolute for the past 6 months. I make a regular withdrawl about every 10 days. 2 weeks ago I made a standard withdrawl of about 2.5k (via check), received the check, and deposited is as usual. This check, for whatever reason, was from a different bank then from where the checks normally come from. I thought it was odd, but I just figured they changed payment processors.

I go into my bank yesterday to withdraw some cash monies to go play, and I notice my balance is about 2500 less than it should. So I ask the teller, and they say that a recent check deposit (the 2.5k) came back "insufficient funds".

Great. So I get home and call up Absolute poker. Now keep in mind, I'm top tier VIP and all of that. They are basically rude and tell me that they will put a stop payment (laugh) on the check, and send me out a new one. I also mention that my bank charges me $12 bucks for the returned check. They proceed to tell me to send them copies of bank statements, etc... I ask them considering the inconvience, can they just add it because I'd rather not waste my time requesting bank statements, copying, faxing, etc... they say 'no' of course. Ok, fine. I'm not one to be rude on the phone to a customer service rep, so I just tell her I'm not going to waste my time, but they are losing my business for what it's worth.

This site is on a downward slope.

I find it hard to believe that I'd be the only one who's recently experienced this. Has anyone else had any returned checks recently?

JSmith2007 · #2 10-13-2007, 04:33 PM

I cashed out from there like 3 months ago for $1K and it was fine then. All I know.

Pretty sick though. And the site isn't on a downward slope, it's on a downward spiral.

jono · #3 10-13-2007, 05:08 PM

I'll give OP the benefit of the doubt that this is 100% true.

>> WOW .. I would not keep a penny on absolute

FreakDaddy · #4 10-13-2007, 05:43 PM

[ QUOTE ]
I'll give OP the benefit of the doubt that this is 100% true.

>> WOW .. I would not keep a penny on absolute

[/ QUOTE ]

It's sad but true. That's why I'm asking if anyone else has had this issue because my check amount is really small. So I assume anyone who has requested a check in the past couple of weeks has had the same issue.

I mean, the response at customer service was like they were expecting it. I mean, it took me over a week to discover that the check was returned, so maybe in a few more days people will be having the same issue.

Pokeraddict · #5 10-13-2007, 06:16 PM

If a rogue poker room, casino or sportsbook ever bounces you a check again then you might want to wait until you have been paid or it looks hopeless before you post stuff like this. This just motivates rogues to take their time to pay you or not pay you at all. Of course you are doing the forum a favor by letting us know your bad experience but most people here know what a sleazy poker room they are anyway.

FreakDaddy · #6 10-13-2007, 06:21 PM

[ QUOTE ]
If a rogue poker room, casino or sportsbook ever bounces you a check again then you might want to wait until you have been paid or it looks hopeless before you post stuff like this. This just motivates rogues to take their time to pay you or not pay you at all. Of course you are doing the forum a favor by letting us know your bad experience but most people here know what a sleazy poker room they are anyway.

[/ QUOTE ]

I'm just posting as a warning, and also to see if others have had the same experience. I still have a significant amount of money on their site, and I'm trying to decide what to do. I don't want to make any hasty decisions. True, they bounced a check, but I'm trying to figure out if it's because they are trying to work with new payment processors, or this may be an ongoing issue.

FreakDaddy · #7 10-13-2007, 08:29 PM

Well, here's a PM I got from someone (I'm not going to give names). Perhaps it adds more insight into what's going on.

"I got a check from them last week that is having trouble. My bank took the money out of my account but they can't tell me why. Its not like a regular bounced check where they return it with a fee. Its more like the money and the check just went a black hole. I'm waiting to hear back from the research department at my bank.

Like you, I had previously gotten checks from a different bank that worked fine. This one was from Tokwiro Payment Services, Bank of Montreal."

Bobo Fett · #8 10-13-2007, 09:12 PM

Ummmm...probably part of the reason it came as a PM is because the sender didn't want to announce the name of the processor on a public web site. Just a thought.