Empire Reload

[mocky]

No reply whatsoever from them wtf?

[Necromancer]

Also got this email from party. looked like a signup bonus to me. It doesnt appear in my pending bonus details in my empire account.

[automaton_22]

Me too, got bonus offer email, no bonus offer in account, emailed them for details, no reply.
WTF?

[mocky]

Two days now and no reply dont think were gonna get that bonus!

[schummlalala]

Got an offer also, dated 08/ 17 and asked them via mail if the offer still stands, no reply.

The offer came from info@empirepokermails.com, replied to this adress.

Older mailings came from info@empirepoker.com, I will try this one and let you guys know if i get an answer.

Edit: Now I got an automatic acknowledgement, seems the first adress is useless!

[dodge123]

Thank you for contacting EmpirePoker Customer Care.



We apologize for the misinformation. The bonus offer you received is actually not applicable to our players. We once more apologize for this inconvenient situation.


Further, I would like to inform you that I have just issued another bonus to your bonus account as a compensation for the inconvenience caused.


Following are the details:


Bonus value - 20% of deposit up to $ 100

Bonus Type - Release Restricted (added to your bonus account; you will only be able to add it to your available balance upon meeting the release restrictions).

Raked Hands - 500

Cash out Period - 30 days



A raked hand is any hand in which a rake (service fee) is taken out of the pot. You are considered to have played a raked hand when cards have been dealt and the hand has generated at least $0.01 in rake for you. The amount of rake collected appears as a small chip stack next to the dealer tray. For more information about our rake structure please check out the following link from our website:

[dodge123]

so sweet!

[schummlalala]

Nice, I hope I get one too! [img]/images/graemlins/smile.gif[/img]

[automaton_22]

[ QUOTE ]

Bonus value - 20% of deposit up to $ 100


[/ QUOTE ]
As usual these emails are ambiguous...
If this is 20% of deposit up to $100, does this mean the maximum bonus is $20??
Or is the maximum bonus 100?

[Haven't got the counter-offer yet but expect to].

[mocky]

I haven't got the counter offer either despite 2 mails today they replied to my first saying it was a mistake,they haven't replied to my second. Dont think their gonna either.