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  #11  
Old 01-26-2007, 04:55 AM
sg23 sg23 is offline
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Join Date: Dec 2005
Location: drinking the NL koolaid
Posts: 199
Default Re: Just got my Netller debit card

i just called the VIP line about twenty minutes ago. the rep said she could no longer give a timeframe for EFT processing, nor for card processing. i signed up for the card about a week ago, still says pending and of course my EFT is still pending. [censored] diddly [censored] [censored]. not the best time for a downswing, either...
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  #12  
Old 01-26-2007, 05:03 AM
Homer Homer is offline
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Join Date: Sep 2002
Location: done
Posts: 13,831
Default Re: Just got my Netller debit card

[ QUOTE ]
i just called the VIP line about twenty minutes ago. the rep said she could no longer give a timeframe for EFT processing, nor for card processing. i signed up for the card about a week ago, still says pending and of course my EFT is still pending. [censored] diddly [censored] [censored]. not the best time for a downswing, either...

[/ QUOTE ]

Don't you just love the inconsistency of NT's CS? I'm tired of reading about people who applied for the card on Monday and have it in hand already. I keep wondering what I'm doing wrong.
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  #13  
Old 01-26-2007, 06:11 AM
N 82 50 24 N 82 50 24 is offline
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Join Date: Mar 2005
Location: thepokerdb
Posts: 4,196
Default Re: Just got my Netller debit card

Well, I was approved instantly.

[ QUOTE ]
NETELLER <atmcards@neteller.com>
Jan 19 (7 days ago)
date Jan 19, 2007 1:08 PM
subject NETELLER – NETELLER Card Application Accepted

[/ QUOTE ]

[ QUOTE ]
Dear Valued NETELLER Member,

Your application for a NETELLER Card has been accepted.

Your NETELLER Card has been mailed to you. Please allow up to two weeks for delivery...

[/ QUOTE ]

So it has been a week (less a few hours) since I was approved. It seems that others are getting their cards in this time span, so I expect mine Friday or Saturday.
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  #14  
Old 01-26-2007, 07:59 AM
chopstick chopstick is offline
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Join Date: Mar 2005
Location: the dusty Winnemucca road
Posts: 782
Default Re: Just got my Netller debit card

I just requested mine. A single click for "request a card", and this was the next screen:

--
Congratulations!

Your NETELLER Card application has been received successfully.

Please allow up to 3 weeks for processing and shipping.

Your NETELLER Card will be mailed to the address specified in your account.
--

3 weeks. Ugh.
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  #15  
Old 01-26-2007, 10:42 AM
Homer Homer is offline
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Join Date: Sep 2002
Location: done
Posts: 13,831
Default Re: Just got my Netller debit card

I called again today asking about the status of my application and was told it was stuck in a pending state because they didn't have my DOB (not sure I understand that, because I'm sure I was required to submit that info when I first created my account). I was not given this information during previous calls, and had I not kept calling I never would have been approved for the card. So, if you are stuck in a pending state, just keep calling once a day. Different CS reps have different levels of knowledge and it's pot luck whether you get a good one or not. That's not the way it should be, but it is what it is.
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