thisisthenuts.com-question?

[WiSeIVIaN]

I two days I am yet to get an e-mail reply from them, and while this really isn't that long, and I am probably just spoiled by the 3 hour responses from rakebackrus, raketherake, and rakereduction I was wondering if there is another way for me to contact thisisthenuts to get my issue resolved?

Again, this is by no means a rouge affiliate post, its just a spoiled customer such as myself wondering whats up. Anyone who replies, thank you for your time.

[jrz1972]

I emailed TITN this morning and got a response 2 hours later. Maybe they just hate you. [img]/images/graemlins/grin.gif[/img] ETA: This was a question about a particular site's tracking, not a generic "what's your offer on site X?" question; I got a personal response from somebody named Jim, not an automated form letter.

(Seriously, my brief experience with them has been nothing but top-notch).

[Pokeraddict]

There is a big affiliate convention in LV they might be at. Jim does a great job, maybe send them another email, it does not sound like the typical good support many say they have.

[chigger]

Jim has always gotten back to me whitin a day even for specific question, not just offer requests.

[LetsGetItOn]

There support is weird in my experience, I either get a respone in around a couple hours or none at all (happened twice so far I believe).

[ninenine_zoe]

the answers from TITN were always pretty fast. on tuesday jim told me he wont be around a couple of days (til monday, if i understood him right).

[WiSeIVIaN]

Thank you all for your responses

[imgoingrock]

[ QUOTE ]
I emailed TITN this morning and got a response 2 hours later. Maybe they just hate you. [img]/images/graemlins/grin.gif[/img] ETA: This was a question about a particular site's tracking, not a generic "what's your offer on site X?" question; I got a personal response from somebody named Jim, not an automated form letter.

(Seriously, my brief experience with them has been nothing but top-notch).

[/ QUOTE ]

[ThisIsTheNuts]

I am online right now via our Live Support if you want to ping me directly via our website.

I am very sorry you have not received a reply. There is one player in particular that it is obvious is not receiving my replies over the last few days and I even sent him a message from my personal hotmail acct to try and get thru. That might be you and would explain the problem you are having.

Other than that . . . I can't explain why you have not received a reply but will work with you as soon as we make contact.

Thanks,

Jim

p.s. You can also send me a PM on this board.

[leatherass]

Jim always gets back to me right away