Two Plus Two Newer Archives  

Go Back   Two Plus Two Newer Archives > 2+2 Communities > Other Other Topics

Reply
 
Thread Tools Display Modes
  #41  
Old 07-18-2007, 11:10 AM
ElliotR ElliotR is offline
Senior Member
 
Join Date: Sep 2005
Location: Traveling too much
Posts: 1,330
Default Re: United Airlines FTL

So let's recap:

(1) As far as United is concerned, Mom is flying a roundtrip flight from Chicago to Pittsburgh.

(2) ORD-PIT flight is cancelled. Undoubtedly what happens at the airport in Chicago is that the airport CS folks that deal with irregular ops grab all the seats on the 900pm flight for CONNECTING passengers.

(3) As for Chicago ORIGINATING passengers (which, again, they believe your mom to be), United's automated system rebooks everyone ot the next available flight (now the flight the next morning). Call comes to you a full two-and-one-half hours before her scheduled departure. Not great, but much better than usual IMO since at least some peole getting a call that far in advance would be spared a trip to the airport.

(4) But here, your Mom *IS* connecting. When United agents in MSP find out, they call their counterparts in Chicago to get her seats on the 9pm flight. Since ORD agents are holding seats for connecting pax and she is one, she gets a seat. She is told she is on the flight and gets a boarding pass.

(5) Mom gets to Chicago, gets on the 9pm flight and arrives two hours later than planned.


And this provokes all sorts of cursing and whining from you and demands of "first class", "at a MINIMUM".

For goodness sakes, grow the [censored] up. If you were all that concerned about mom the inexperienced traveler, you would have insisted on paying for a nonstop flight where the risk of these problems would have been drastically reduced. But no, you wanted to save some bucks and pay a bargain-basement fare, yet you are expecting airlines to have unlimited resources and perfect execution.

What a pathetic display.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 09:39 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.