Tribeca problem, locked account

[Starzinger]

As usual, the guy with the problem doesn't have alot of posts. =)

Has anyone had any problems there? I've been playing there for quite a bit, and did the victorchandler bonus, and then a bonus a skin called bluesquare.
A bit after i cashed out from bluesquare, my accounts were locked, no explanation. Emailed them and asked. Didn't really get an answer.
Called them, and was told that someone i played with, and used a fradulent (is that a word? thought that was what they said) credit card and lost alot of money to me.
And said they were investigating.

So i thought i'd just wait, and it would clear up. Then nothing happened for a week or two, so i emailed them.
And was told that the investigation had made my account permanently locked.

Is there anything i can do? Anyone had a similar experience?