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  #1  
Old 11-17-2007, 09:43 AM
Sparta45 Sparta45 is offline
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Join Date: Oct 2005
Location: Dominating short handed tables
Posts: 2,211
Default My AP story (problems cashing out)

Long story short, I have been trying to cash out my account for the past 3 weeks due to the whole AP scandal. These are the steps I've gone through.

1) Received an e-mail from them telling me to fax them the front and back of my credit card, copy of my drivers license, and a utility bill.

2) I fax these items and the fax doesn't work.

3) I verify that the fax # is correct (it was) and have my wife fax it to them later. That doesn't work either.

4) I e-mail them telling them that their fax isn't working and they tell me to fax it to that number or to e-mail them scanned copies of the documents.

5) I e-mail them scanned copies of the documents

6) I got no response back

7) I e-mail them again and ask what my cashout status is. They e-mail me back telling me that they don't have copies of my credit card.

8) I call them and I talk to some guy who literally sounds like he has marbles in his mouth. I really could not understand him. Then without even asking who I am he says he'll look into it and puts me on hold forever. I hang up and call back.

9) I call them again and talk to somebody else. Literally, mid-sentence while he's talking to me he just leaves and doesn't come back.

I know everyone knows what a scam AP is, but I just wanted to share my story as well so that for any of you who are still thinking about playing on AP or continuing to play on AP, don't do it. That operation is crooked.
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  #2  
Old 11-17-2007, 09:55 AM
99killed 99killed is offline
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Join Date: Jan 2007
Location: i get T$
Posts: 707
Default Re: My AP story (problems cashing out)

first!
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  #3  
Old 11-17-2007, 05:01 PM
jkpoker jkpoker is offline
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Join Date: Jan 2007
Location: Grinding
Posts: 550
Default Re: My AP story (problems cashing out)

a poker site with bad customer support what is the world coming to
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  #4  
Old 11-17-2007, 06:18 PM
demon102 demon102 is offline
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Join Date: Sep 2006
Location: magically delicious
Posts: 3,275
Default Re: My AP story (problems cashing out)

[ QUOTE ]
first!

[/ QUOTE ]

man this is in like every thread nowadays, can we start banning people for this crap?
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  #5  
Old 11-17-2007, 06:26 PM
SoCalRugger SoCalRugger is offline
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Join Date: Jun 2003
Location: on the raggedy edge
Posts: 2,296
Default Re: My AP story (problems cashing out)

[ QUOTE ]
[ QUOTE ]
first!

[/ QUOTE ]

man this is in like every thread nowadays, can we start banning people for this crap?

[/ QUOTE ]
It should definitely deserve a ban.
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  #6  
Old 11-17-2007, 06:35 PM
cardman cardman is offline
Senior Member
 
Join Date: Mar 2007
Posts: 999
Default Re: My AP story (problems cashing out)

[ QUOTE ]
[ QUOTE ]
first!

[/ QUOTE ]

man this is in like every thread nowadays, can we start banning people for this crap?

[/ QUOTE ]

Agreed. Enough already.
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  #7  
Old 11-17-2007, 07:19 PM
CAMEL1111 CAMEL1111 is offline
Senior Member
 
Join Date: Jul 2004
Posts: 130
Default Re: My AP story (problems cashing out)

[ QUOTE ]
Long story short, I have been trying to cash out my account for the past 3 weeks due to the whole AP scandal. These are the steps I've gone through.

1) Received an e-mail from them telling me to fax them the front and back of my credit card, copy of my drivers license, and a utility bill.

2) I fax these items and the fax doesn't work.

3) I verify that the fax # is correct (it was) and have my wife fax it to them later. That doesn't work either.

4) I e-mail them telling them that their fax isn't working and they tell me to fax it to that number or to e-mail them scanned copies of the documents.

5) I e-mail them scanned copies of the documents

6) I got no response back

7) I e-mail them again and ask what my cashout status is. They e-mail me back telling me that they don't have copies of my credit card.

8) I call them and I talk to some guy who literally sounds like he has marbles in his mouth. I really could not understand him. Then without even asking who I am he says he'll look into it and puts me on hold forever. I hang up and call back.

9) I call them again and talk to somebody else. Literally, mid-sentence while he's talking to me he just leaves and doesn't come back.

I know everyone knows what a scam AP is, but I just wanted to share my story as well so that for any of you who are still thinking about playing on AP or continuing to play on AP, don't do it. That operation is crooked.

[/ QUOTE ]

That sucks. AP I guess should be avoided. They seem to be having a lot of issues ATM.
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  #8  
Old 11-17-2007, 07:20 PM
CAMEL1111 CAMEL1111 is offline
Senior Member
 
Join Date: Jul 2004
Posts: 130
Default Re: My AP story (problems cashing out)

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
first!

[/ QUOTE ]

man this is in like every thread nowadays, can we start banning people for this crap?

[/ QUOTE ]

Agreed. Enough already.

[/ QUOTE ]

/AGREE
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  #9  
Old 11-17-2007, 08:13 PM
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Posts: n/a
Default Re: My AP story (problems cashing out)

My personal experience is that there cashouts are much faster since the scandal started.
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  #10  
Old 11-22-2007, 05:54 PM
Mookster Mookster is offline
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Join Date: Aug 2007
Posts: 3
Default Re: My AP story (problems cashing out)

They're doing the same thing to me. It's hard to know whether they are doing it on purpose or they are just staffed with absolute morons.
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