The official EPASSPORTE thread. (#1 of 2.)

[o0mr_bill0o]

epassporte says i need to deposit 25 bucks from my bank account to activate my account or something. is it possible to just withdraw from AP direct to epassporte instead?

[APerfect10]

[ QUOTE ]
epassporte says i need to deposit 25 bucks from my bank account to activate my account or something. is it possible to just withdraw from AP direct to epassporte instead?

[/ QUOTE ]

No, you need to load your account via a Credit Card or Bank Account.

[MolonLabe]

Problems with withdraw.
I tried to make a withdraw from epassporte on March 16 and while completing the transaction a pop up said something like something went wrong please contact customer service.
According to my account it looked like everything was all right.

Virtual 16 Mar 2007 Bank Withdrawal Fee $-2.00 $-2.00 $0.00 Outstanding
Virtual 16 Mar 2007 Bank Withdrawal 5552 $-238.00 $-238.00 $2.00 Matched
Virtual 16 Mar 2007 FullTilt Credit $240.00 $240.00 $240.00 Cleared

I thought it might just be some tech problem so I didn't worry about it for a few days. About 4 days letter, I sent a mesage through their automated help system

"Money I withdrew from my ePassporte account has not appeared in my checking account: Withdraw Problem"

10 days later and I didn't receive an answer, so I called them on the phone. Suprisingly there was no "on hold" time, and I got to talk to a customer service rep. I explained to him my problem and he said he was opening a trouble ticket for me and IT MIGHT TAKE 7-10 BUSINESS DAYS (WEASEL SPEAK FOR 2 WEEKS) FOR THEM TO GET BACK TO ME!!

As soon as I get my money out of epassporte, I'm gone.

[ekdikeo]

Molon, I don't know how much experience you have with banks, but banks are probably the slowest things on earth, even slower than sloths and molasses.

There's a reason they call 'em "bankers hours"

[BaThR0oM]

[ QUOTE ]
Problems with withdraw.
I tried to make a withdraw from epassporte on March 16 and while completing the transaction a pop up said something like something went wrong please contact customer service.
According to my account it looked like everything was all right.

Virtual 16 Mar 2007 Bank Withdrawal Fee $-2.00 $-2.00 $0.00 Outstanding
Virtual 16 Mar 2007 Bank Withdrawal 5552 $-238.00 $-238.00 $2.00 Matched
Virtual 16 Mar 2007 FullTilt Credit $240.00 $240.00 $240.00 Cleared

I thought it might just be some tech problem so I didn't worry about it for a few days. About 4 days letter, I sent a mesage through their automated help system

"Money I withdrew from my ePassporte account has not appeared in my checking account: Withdraw Problem"

10 days later and I didn't receive an answer, so I called them on the phone. Suprisingly there was no "on hold" time, and I got to talk to a customer service rep. I explained to him my problem and he said he was opening a trouble ticket for me and IT MIGHT TAKE 7-10 BUSINESS DAYS (WEASEL SPEAK FOR 2 WEEKS) FOR THEM TO GET BACK TO ME!!

As soon as I get my money out of epassporte, I'm gone.

[/ QUOTE ]

I had the same problem as you and it happened on the 17th of March. They said "We were unable to issue a withdrawal at this time." I looked at my account balance and the money was deducted anyway. I looked at the online statement and it showed my transaction was outstanding. I sent them an email about it but they never replied. Unlike you, I can never get through to them on the phone. A few days later, the amount of $$ I withdrew shows matched but the $2 fee still shows outstanding. I still haven't received my money.
Virtual 17 Mar 2007 Bank Withdrawal Fee $-2.00 $-2.00 $23.00 Outstanding
Virtual 17 Mar 2007 Bank Withdrawal 3297 $-300.00 $-300.00 $25.00 Matched

[CountingMyOuts]

I'm working on 10 days now waiting for the two micro deposits to show up in my checking account for the verification process. Anyone had a wait this long (or longer) before the deposits came through?

[neverforgetlol]

So even with all the problems is this still the best option for UB?

[chesterp]

don't remember if this had been mentioned in the thread before, but just talked to c.s. after being on hold 20 minutes- we can have up to three epassporte accounts. and all three can withdraw every day. the catch is you cant use the same cc or checking account on different epass accounts. but with multiple cc's and checking accounts, this may be a decent option to withdraw more early, cause getting 10,000 in account can take awhile

[MolonLabe]

I never had this problem before with epassporte. My cashouts always only took a couple of days. Real fast.

[gwhiz_612]

Any way to avoid all the fees? I would rather pay a membership fee than to keep paying for both loading and withdrawing.