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#11
11-08-2007, 10:29 AM
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Re: Hypothetical Management Decision re: non-tipping patron of restaur
Where my mom works, she said that there are some regulars who are bad/non tippers or just generally annoying customers and the hostess just rotates them through people's sections. That way, if the annoying/non-tipping people come in weekly, you end up only having to deal with them once a month or less.
Seems like a fine solution, since manager isn't going to turn away a regular customer. 
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#12
11-08-2007, 10:31 AM
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Re: Hypothetical Management Decision re: non-tipping patron of restaur
[ QUOTE ]
Ugly English blokes like myself shouldn't expect to get laid, and they should just be happy to get handjobs from themselves. As far as tipping goes, I only tip if the service is exceptional. [/ QUOTE ]
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#13
11-08-2007, 10:36 AM
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Re: Hypothetical Management Decision re: non-tipping patron of restaur
I worked in a village restaurant, I knew some of the people wouldn't tip, I still served them. Suck it up.
If you're a manager with an interesting bent to "seeing from the server's perspective", why not try serving them yourself?
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#14
11-08-2007, 10:41 AM
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Re: Hypothetical Management Decision re: non-tipping patron of restaurant
So not only do we have to put up with tipping threads we now have to put up with tipping threads about hypothetical situations. Oh that's just fecking great that is.
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#15
11-08-2007, 10:51 AM
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Re: Hypothetical Management Decision re: non-tipping patron of restaur
i'd tell the waiter to suck it up or get a new job. tipping is not mandatory in my establishment.
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#16
11-08-2007, 11:21 AM
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Re: Hypothetical Management Decision re: non-tipping patron of restaur
[ QUOTE ]
So not only do we have to put up with tipping threads we now have to put up with tipping threads about hypothetical situations. Oh that's just fecking great that is. [/ QUOTE ] I suspect if you offer a mod a gratuity, they might lock/delete this thread.
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#18
11-08-2007, 11:45 AM
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Re: Hypothetical Management Decision re: non-tipping patron of restaur
When you are a manager and realize your profit margins in a restaurant, solely on food, are so slim, you will not walk them. Secondly, if the waitstaff complains to you that the customer is a bad/non tipper, you just expect them to give the customer proper service.
I guess a way around it, not sure if it has been discussed, is adding the tip into the guest check. Generally its for parties of 6+ but I have seen it with parties of 2 and so forth, very rare though. The percentage added was 15% fwiw.
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#20
11-08-2007, 12:00 PM
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Re: Hypothetical Management Decision re: non-tipping patron of restaur
[ QUOTE ]
[ QUOTE ] So not only do we have to put up with tipping threads we now have to put up with tipping threads about hypothetical situations. Oh that's just fecking great that is. [/ QUOTE ] I suspect if you offer a mod a gratuity, they might lock/delete this thread. [/ QUOTE ] Can you start a thread in ATF discussing the proper amount for mod gratuities for locking threads? Also, adding in the tip is gonna get them to never come back as fast as confronting them.
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