a comparison of support for PokerStars and Full Tilt

[Bobo Fett]

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Here you go folks, link to ZeeMonkey thread

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All I can say is:

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I'm actually crying right now, this made me laugh so damn hard!

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I've never been happier to have read a thread.

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[hime]

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you sending two emails proves nothing. The FT question prob. couldn't be answered by the avg support employee and had to be forwarded to someone of importance.
Everyone knows PS is better.....you should have reversed the questions

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I sent an email to PokerStars a few weeks ago about the limit FPP tourneys they do on Saturdays and the NLHE FPP tourney on Sunday and why not a HORSE and so forth... I got a response saying the email had been forwarded and have heard nothing since. FT should at least tell me they're passing my post on.

[Sciolist]

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I sent an email to PokerStars a few weeks ago

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A few weeks? Could you PM me your User ID or email address please? I'll find out where the mail has ended up.

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Done.

[Life]

everyone knows fulltilt support is [censored]

[ughaulkghalugh]

paying 56 spots in the horse event was awesome you [censored]

[hime]

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everyone knows fulltilt support is [censored]

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Not so, there's one guy on here who keeps insisting they answer all his emails within a day. Multiple times a day.

[hime]

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I sent an email to PokerStars a few weeks ago

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A few weeks? Could you PM me your User ID or email address please? I'll find out where the mail has ended up.

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Still no response to that particular email.

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Date 2007/09/08 Sat PM 04:20:39 CDT

Hello Andrew,

We sincerely apologize for the delay. We are currently receiving a large
number of emails and are responding to each one as quickly as possible.
We appreciate your patience while we researched the situation.

Unfortunately, we have not yet established the complete schedule for
FTOPS VI. I certainly hope we will add Stud 8 to the lineup and will
forward your email to our Feedback Department as a suggestion.

If we do add Stud 8 to the next FTOPS, the payout structure would likely
reflect the usual payout structure, although since it has not been added
to the series at this time, I cannot guarantee this. As soon as we have
arranged the details for the next series, we will have all the related
information posted on our promotions website at:

http://www.fulltiltpoker.com/promotions.php

I'm sorry we could not be more definitive at this time, but we
appreciate your interest in the FTOPS. If you have any other questions,
or concerns, please let us know.

Best of luck on the tables.

Regards,

Peter
Full Tilt Poker Support

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So 19 days for Full Tilt, and I suspect only after they saw my bump today.