Epassporte Scam

[meshiaia]

Hello, I was new to epassporte and made a deposit, thinking
that I could use the money instantly after the verification
process ( they made two micro deposits in my checking
account, and I had to verify amount.) Every other site I've
used (netteller, swiftpay, paypal, others) have all been
instant due to the modern workings of electronic transfers.
I called the company immediately and told then I no longer
wanted to use them, they said they could not stop the
charge. I should have just payed $30 on a stop payment right
then but I thought oh well longest I'm out of my money is
7 + 7 business days, 7 for deposit, 7 for withdraw. Well...
It took 10 days for the money to show up in my Epassporte
account, minus the $5 fee, so I had $95 there. During this
time I read bad reviews of the site, and I felt they were
doing some shady business, so I requested a withdraw to my
verified checking account in order to wash my hands of them.
a month goes by, and I have not received the money, so I go
online to see my account is suspended due to unusual
activity. Odd... since there has been no activity other than
me wanting my money the hell back. So I call them. The
department that answers apparently has no control over such
things, all he can do is send an e-mail to another
department which *should* respond to me in 2 business days
with a fix. Then they will have to fix it. Then they can
send the money. GOD ONLY KNOWS how long I will be out of my
money for. Well, It's been two business days and no email
yet from their shady department. Will keep posted on
results.
Another thing: this shady busines uses a long distance
number for support, then they make you stay in a cue for at
least 15 minutes, then they will sometimes just outright
hang up on you.


>>>> I FIRST POSTED THIS ON DIFF THREAD 3 DAYS AGO, thats
reason for back to back posts.. I am still dealing with
this.



Please utilize the official epassporte thread for these types of posts. Thanks, Jim

[meshiaia]

Ok, so its been three business days since I called the eppassporte support number. They e-mail me to tell me I have a new message on my account. I go there and find this: ( I have changed my names for security)

-----------Original Message-----------
From: Epassporte Customer Service
To: Psynxxxxxx
Subject: manual verification form
Date: Nov 20, 2007 5:26 PM PST

>
>
> Dear xxxxxxxxxx,
> In order for us to properly verify your account information, please follow
> the instructions on the Verification Request Form attached to this
> message. Please use the contact information detailed in this form when
> sending us your verification documents. We prefer that you scan and email
> the documents as this method works best. Please keep in mind that
> facsimiles are not always clear and we may request that you re-fax your
> verification documents should any or all of the received documents be
> illegible.
>
> Please refer to ticket number {136444} when corresponding with ePassporte
> regarding this issue.
>
> For further assistance, please do not hesitate to contact us.
>
> Best Regards,
> Leslie L.
>
>
> ePassporte Cardholder Services
> cs@epassporte.com
> Fax: +1.310.564.1751
> Phone: +1.954.426.3566

NOW THE ATTACHMENT:

13428 Maxella Avenue, Suite 563
Marina del Rey, California 90292
Ticket #

Dear ePassporte Cardholder,

Please be assured that we respect the privacy of our cardholders, and that all information
that you disclose will only be used for the purpose of cardholder verification. We prefer
that you Scan and E-mail the documents to accountverification@epassporte.com, as this
method works best. Alternatively, you may also fax us the requested documents along
with the completed printout of this form at (310) 564-1751. Please keep in mind that
facsimiles are not always clear, and we may request a re-fax should any or all of the
received documents be illegible.

Note: ePassporte can only verify and activate credit/debit cards and checking
accounts for which proper verification documentation was received.

To: ePassporte Account Verification Fax: (310) 564-1751

From:
Date:

Re: Verification Documentation Pages:

REQUIRED DOCUMENTS

•
A Copy of a Government Issued Photo ID
•
A Copy of a voided check
•
A Copy of the most recent bank statement of the checking account
A Copy of the Front AND Back of the Credit/Debit card used to load the ePassporte
•


Account.
A Copy of the most recent statement of the Credit/Debit card used to load the ePassporte


•
Account, which clearly displays your address (or a copy of a Utility bill with legible address,
if not on your Credit/Debit card statement).
Please fill out all information below:

UserID First Name
Last Name

Telephone #
E-mail Address

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[meshiaia]

Now am I crazy to think this is just a BIT odd for a company
to even request such things? Especially since my account
was already "verified?" Especially since there has only been
ONE transaction... me requesting my money back to the same,
verified account?

I'm not going to send these jokers this kind of sensitive
information which would allow someone to steal my identity,
all for the sake of retrieving $95.

However, I propose we do this... everyone reading this who
has been scammed by this site, lets get a class-actin law
suit drawn up, I would heartilly support such an action, I
know people have lost way more money than I have.