UltimateBet:: The Good, The Bad, and The Ugly

[tautomer]

No problem with cashouts etc but the software tilts me (tables and HH windows popping up constantly) and the bonus clearing rates now suck so I quit playing there.

[Mosco]

b) cashout difficulties for US players - Some issues earlier this year, but the last few months have had no problems.
c) stopping cheats and bots - I have not had any issues
d) responsiveness and coherence of customer service Somewhere between average and frustrating. They handle simple requests well, any more then that...

Overall I still give UB good marks. I like the interface and love the tourney structure. They seem to go through a period every year where they have issues, but then get things fixed and run well the remainder of the time.
e) overall integrity

[markuisis]

ya

[JayA]

I think UB has the slowest customer support on the planet. Wayyyy slower than Full Tilt in my experience. I've gotten 1 reply in a week from UB. I've gotten much more from FT so far.

[Scorcho]

leader has a much more eloquent way of saying things than I do, apparently

[chicagoY]

The software's been driving me nuts lately. It locks up my CPU every fourth start or so.

[chicagoY]

They come off as being often disinterested CS wise in my opinion.

[chicagoY]

When they redid the bonus is when they sunk themselves.

[chicagoY]

Isn't FT softer at NL 25? I thought so when I was on it.

[chicagoY]

I really agree with you on e.