New CardRunners website to launch tomorrow - Page 67

davidlong14 · #**661** 09-28-2007, 10:16 AM

hope there's more JMAN...

checkamat · #**662** 09-28-2007, 11:00 AM

still get "incorrect username or password"

Harriet · #**663** 09-28-2007, 11:30 AM

can anyone give an update as to how long before we can log in? thanks

Alexos · #**664** 09-28-2007, 11:32 AM

[ QUOTE ]
downloads worked for me after i replaced the DRM folder with a new one. (see previous post)

[/ QUOTE ]

I couldnt follow your "steps" with Vista...what OS do u use?

Disclaimer: I am computer retarded

Stake Monster · #**665** 09-28-2007, 12:01 PM

I use XP.. that might explain it. In vista I think it's under C:\Users\ or something like that. Do a search function for "DRM" and you'll find it.

see this for more details: http://www.microsoft.com/windows/windows...inalid=C00D2760

evagaba · #**666** 09-28-2007, 12:38 PM

[ QUOTE ]
streaming only works in IE for me. :/

Also, too many links open in new windows, it's annoying.

[/ QUOTE ]

Plus cannot d/l videos.

RodeoBlue · #**667** 09-28-2007, 01:19 PM

Quote from Tech FAQ on CR, to delete DRM dir:

# Open Windows Explorer. Go to Tools > Folder Options > View. Check the box that says "Show hidden files" and uncheck the one that says "hide protected operating system files". You will be presented with a warning; click Yes to the warning. Click Apply. Click Ok.
# Browse to C:\Documents and Settings\All Users. You should see a dimmed folder titled "DRM". Dimmed folders represent "hidden" folders in Windows.

For Vista users, this folder is located in the c:\users\USERNAME\appdata\local\microsoft

# Delete the DRM folder and everything in it.
# Reset your folder view options that were changed in step 7.1.

Harriet · #**668** 09-28-2007, 01:38 PM

does this enable us to login?

lasa · #**669** 09-28-2007, 01:54 PM

Where can I upgrade my membership level? The membership level boxes are all grayed out on the account page.

Taylor Caby · #**670** 09-28-2007, 02:04 PM

All,
The problems you are experiencing have been forwarded to the tech team. We are still working to fix these problems.

You will receive comp's for any downtime you have missed, plus we are going to throw in some other bonuses to say "sorry."

We will get this worked out so please just try to remain patient.

If you have any other questions, feel free to ask me here.

tc