Anyone having Fulltilt cashout to epsaaporte problems? slow support?

[netstorm]

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Sorry for the delay guys. Turns out, there were/are two seperate issues.

1) There was a technical hiccup with ePassporte where we weren't able to process withdrawals. I'm not sure if the problem was on their end or ours, but it's resolved now, and ePassporte withdrawals should be going through fine.

2) On top of that, there were a couple of different issues that compounded to cause a backlog of withdrawals. We are currently behind a few days, and are working through them as quickly as possible. Bear with us, and we should be back to our normal processing times soon for most cashouts with the exception of checks. Our check volume went up drastically in the last week or two, and we'll need some extra time to catch up with those.

Hopefully we'll get through the backlog and caught up over this week.

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How does stars have practically instant (<60 seconds) epass cashouts and you don't? Have they automated the process entirely while you still have people sitting in a room dealing with it? Just wondering.

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these cashouts times are only this fast when you are a net loser on their site. If you are up overall, then your cashout will take a few hours more.