AP withdraw to epassporte

stu-unger · #1 10-01-2007, 11:44 PM

i recently requested a withdraw to my new epassporte account and it went to request, then like 12 hours later the amount showed back up in the cashier screen at AP.

i called ap and they said it was something on epassportes side, and that i should contact them. I wrote them (epass) an email that still hasnt been responded to.

So, today i requested another withdraw at like noon, and once again now like 12 hours later the money is back in my account with no email from either party to explain this.

the only problem that it could be is that the epass account is new, and even though i have two verified load methods i am not through my 8 day waiting period. epass website says that i should be able to recieve transfers from companies.

what would you do? which crappy cs should i contact first???

CCx · #2 10-02-2007, 06:57 AM

Is your email address on your Absolute account and EPassporte account the same? I'm pretty sure this is a requirement for a successful transaction.

DuderinoAB · #3 10-02-2007, 12:52 PM

Have you deposited on AP via ePass yet? Not sure but that might be a requirement before you can withdraw there as well.

stu-unger · #4 10-02-2007, 12:56 PM

[ QUOTE ]
Is your email address on your Absolute account and EPassporte account the same? I'm pretty sure this is a requirement for a successful transaction.

[/ QUOTE ]

ya same email address. ive contacted AP again and the problem is on epassportes side for sure. they have approved both the transactions and epass will not accept the funds. why on earth would they not accept my funds.

anyone else have similar problems. i have two validated load methods, my initial $100 deposit has gone through and shows as cleared on epass account.

snoop01 · #5 10-02-2007, 03:04 PM

about how long does it normally take for your funds to hit epassporte once you start the process from AP?

kyleb · #6 10-02-2007, 03:34 PM

[ QUOTE ]
about how long does it normally take for your funds to hit epassporte once you start the process from AP?

[/ QUOTE ]

It usually only takes a day or so.

stu-unger · #7 10-02-2007, 05:10 PM

and the saga continues. after an hour on the phone, i figure out this. according the epass there should be no problem and there has been no attempt to transfer funds from ap.

then another hour on the phone with ap, that gains me this piece of info. ap has had a problem during the last week processing payouts, but that should be cleared up now, so i was instructed to put in another transfer request. i have done that now i can only wait with my fingers crossed.

boy can i not wait till i get back to stars...

snoop01 · #8 10-02-2007, 10:07 PM

keep us posted on the time frame if you would

kyleb · #9 10-02-2007, 11:22 PM

I just put in for a withdrawal myself, so I'll try to update this when it goes through.

sg23 · #10 10-03-2007, 12:34 AM

I did a withdrawal to epassporte yesterday, no probs.