UltimateBet - WTF another withdrawal issue.

[jonyy6788]

Has anybody pointed UB to the number of posts/complaints here? In your next correspondence with them, plz refer them here and tell them they're losing a lot of customers/faith.

[ybother]

does the collect hours mean you only make money from bonus but are a loser in the games???

[Eldon]

I've always made a profit; sometimes more, sometimes less than the bonus.

[SweetPea]

It's clear that UB wants to confiscate the funds of anyone that collects more bonus than they pay in rake.

No more EV- customers allowed at UB.

[Jeff W]

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Cool, they responded quickly to my e-mail and said they reassessed my account activity and I'm free to resubmit my withdrawal request.

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Boy am I a sucker. Of course my withdrawal is cancelled and they tell me I didn't include the ABA routing number for my bank wire even though I most certainly did.

[sox148927]

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Boy am I a sucker. Of course my withdrawal is cancelled and they tell me I didn't include the ABA routing number for my bank wire even though I most certainly did.

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They said the same thing to me and I definately included my ABA number too.

[PocketRuler]

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So I tried cashing out from UB a couple days ago.

Today I look at my account, my pending withdrawal is gone(money put back into main account) and I receive no e-mail or notes in my transaction history. Finally I look at review/cancel payouts and I have this message under my cancelled withdrawal:

"Your withdrawal could not be processed due to minimal play"

There is no link to figure out wtf they're talking about or how much I have to play to retrieve my money. I have played a few hours there since depositing a couple months ago. It seems to me that they're looking for anyway to justify keeping people from withdrawing their funds.

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In response to OP's original comment, found this on UB user agreement.

"You may request to cashout and withdraw any or all of your Account Balance at any time after 48 hours of your last deposit and there is no requirement to play the Games in order for you to make such request ."

Don't know what to make of it.