The official EPASSPORTE thread. (#3 of 3.)

pepper123 · #1 10-04-2007, 03:40 PM

I used it to buy dinner last night and it ran through fine

malo · #2 10-04-2007, 05:46 PM

Used it a couple days ago at the grocery store. No problems.

orange · #3 10-04-2007, 11:37 PM

jesus, thanks for the info guys. sounds like i'm in for a rough ride.

WhoIam · #4 10-05-2007, 03:28 AM

I keep getting emails from epass saying I have a new message but then I login and don't have any. This happens maybe once every two days. Anyone else have this problem?

Orange, other than sending the documents, make sure you do all of your communication over the phone, no matter how long you're on hold. They're literally weeks behind in answering emails.

Fat Nicky · #5 10-05-2007, 03:32 AM

[ QUOTE ]
I keep getting emails from epass saying I have a new message but then I login and don't have any. This happens maybe once every two days. Anyone else have this problem?

[/ QUOTE ]

this happened to me yesterday.

Henry17 · #6 10-05-2007, 06:37 AM

Same. It happened Wednesday to me. Check your online statement. Does any transaction that cleared say outstanding?

After I got the message I lost the ability to do anything with my balance. Called them. Waited longer then I should on the phone (8-10 min) then talked to someone who told me she world forward it to the tech department and it would be fixed in 7-10 days. About 8 hours later was fixed.