Two Plus Two Newer Archives  

Go Back   Two Plus Two Newer Archives > Other Topics > Computer Technical Help

Reply
 
Thread Tools Display Modes
  #1  
Old 11-28-2007, 01:36 PM
heater heater is offline
Senior Member
 
Join Date: Feb 2006
Location: Behind enemy lines
Posts: 2,535
Default gmail has been hacked...what to do?

I don't know what to do here. I have several gmail accounts but I have lost access to my main account, the one that is my actual name @gmail.com

I checked one of my secondary accounts and the inbox is missing all of the emails from six months ago up until ~10:00am today. WTF. These are the only two addresses that would contain any information that I don't want compromised and they are the only two that appear to have been [censored] with.

I'm freaking out a little bit here. I'm running scans and I've changed my poker passwords, etc. I filled out a couple of stupid forms to send to gmail. There is information in the one account that I NEED, though. Has anyone had their gmail compromised before? How quick were they to respond? What was the resolution?

Part of the problem here is that these accounts were created so long ago that I don't have a clue who the gmail referrer was or what the secondary addresses are for the accounts. WTF, do people really keep track of this stuff forever?

My password would be impossible to guess and there's no way anyone has had access to my pc/laptop so I'm assuming I have a keyloger. [censored]. What do I do?
Reply With Quote
  #2  
Old 11-28-2007, 03:12 PM
LeapFrog LeapFrog is offline
Senior Member
 
Join Date: Oct 2006
Location: Mystery time!
Posts: 1,173
Default Re: gmail has been hacked...what to do?

[ QUOTE ]
I've changed my poker passwords, etc.

[/ QUOTE ]

From? If you changed a password from a computer that could have been compromised then you really haven't made yourself more secure.

If you have reason to suspect that you have a keylogger on a computer that you play poker from, my advice is to reformat. Is really is the only 100% sure way. Back in the day I ran an experiment to test how effective various spyware/virus removal programs were. After acquiring some nasty stuff (pron + IE ftw) I ran spybot, lavasoft, etc. Though scans run in safe mode could 'remove it' (otherwise it would reboot the puter) it was always able to resurrect itself. Even after a sterling hijackthis log it still kept coming back.

Now obviously computers aren't magic and there is of course a way to get rid of these things. The point is that it can be very difficult and you take the risk that some remnant of the program is left even using 'sophisticated' removal tools. Personally I would never take this chance on any computer that I have sensitive info on, play poker on, access financial information on, etc.
Reply With Quote
  #3  
Old 11-28-2007, 03:26 PM
heater heater is offline
Senior Member
 
Join Date: Feb 2006
Location: Behind enemy lines
Posts: 2,535
Default Re: gmail has been hacked...what to do?

I changed my passwords on a different network altogether.

I was hoping to avoid reformatting, but I'm sure I can't.

I wonder how long it will take Google to get back to me.
Reply With Quote
  #4  
Old 11-28-2007, 03:46 PM
SamIAm SamIAm is offline
Senior Member
 
Join Date: Apr 2004
Location: Merry Chhannukaahh
Posts: 6,273
Default Re: gmail has been hacked...what to do?

what malware protection are you running? Is it up to date?

Multiply the chance of a keylogger by the value of your total poker accounts. If a couple hours of your life is worth less than the product above, reformat.
Reply With Quote
  #5  
Old 11-28-2007, 04:48 PM
LeapFrog LeapFrog is offline
Senior Member
 
Join Date: Oct 2006
Location: Mystery time!
Posts: 1,173
Default Re: gmail has been hacked...what to do?

Good luck and please let us know what google says, very curious about how they handle these situations.
Reply With Quote
  #6  
Old 11-29-2007, 01:34 PM
heater heater is offline
Senior Member
 
Join Date: Feb 2006
Location: Behind enemy lines
Posts: 2,535
Default Re: gmail has been hacked...what to do?

[ QUOTE ]
Good luck and please let us know what google says, very curious about how they handle these situations.

[/ QUOTE ]

I've filled out their "My account has been compromised" form three times in the last 24 hours and have yet to hear from them, fwiw.
Reply With Quote
  #7  
Old 11-30-2007, 04:29 AM
pokergrader pokergrader is offline
Senior Member
 
Join Date: Apr 2005
Posts: 3,792
Default Re: gmail has been hacked...what to do?

[ QUOTE ]
[ QUOTE ]
Good luck and please let us know what google says, very curious about how they handle these situations.

[/ QUOTE ]

I've filled out their "My account has been compromised" form three times in the last 24 hours and have yet to hear from them, fwiw.

[/ QUOTE ]

They work very hard and attempt to get back to everybody within 2 business days. Believe me, they care about this very seriously and will help you.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 05:30 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.