Help Me Badger Stars into HU Cash Games, PT 4

[The Bryce]

Ya, it's that time of the month again [img]/images/graemlins/tongue.gif[/img]

ideas@pokerstars.com; support@pokerstars.com; pokermanager@pokerstars.com

Hello,

I've been writing to PokerStars for the last few months now inquiring about the possibility of adding one on one cash games in the future. While I do like many of the features on Star, such as the excellent customer support, I primarily enjoy playing heads-up cash games, and as a result spend most of my time on sites such as Full Tilt, Absolute, Pokerroom, Ultimatebet and the IPoker network.

While in the past I've been informed by Support that there have a number of concerns with adding one on one tables many of your competitors are making it work. As a player who frequents these games I can say that they run quite smoothly on each and every one of the above sites mentioned.

Thank you for your time,
-Name-

Or, if this is your first time writing in, you may want to send something more like this:

ideas@pokerstars.com; support@pokerstars.com; pokermanager@pokerstars.com

Hello,

I'm writing you to inquire about the possibility of Stars adding one on one cash games to their lobby in the future. Currently a lot of the competing sites, such as Full Tilt, Absolute, Pokerroom, Ultimate Bet and IPoker are offering one on one games and I imagine are experiencing some success. I've always been partial to heads-up play, and currently play very little on Stars because it is not offered. If such tables were available I could certainly imagine myself spending a great deal of time at your site in the future.

Sincerely,
-Name-

[ChicagoRy]

Hopefully this happens by the fall.

[chrismystero]

sent

[Sponger.]

Sent again. Also thanks for doing this. I really hope this gets through.

[Sponger.]

I also mentioned to them that I've paid $15,182 in rake at the HU tables on FTP this year.

[chrismystero]

Hello Chris,

Thank you for your interest in our heads-up tables.

We realize that many players enjoy the heads-up environment. However,
these tables were an ongoing source of several problems, from table
squatters to internal technical issues. In addition, these games were
originally intended only as a temporary replacement for such games
that had been offered in the play money section of the site years ago.

Faced with the decision of whether or not to return these games
following our 5 Billionth Hand promotion, we decided not to continue
offering these games at this time.

If you wish to continue to play in a heads-up environment, please
consider our Shootout tournaments, which offer a heads-up matchplay
event similar to NBC's Heads-Up Championship (a single-elimination
bracket, win or be eliminated). We also offer single match heads up
Sit & Go tournaments for as little as $5 on the Sit and Go tab.

However, we do appreciate your feedback, and emails like this allow us to
guage interest in these tables.

Thank you for your understanding and, as always, for choosing
PokerStars.


Regards,

Randy
PokerStars Support Team

[Sponger.]

I'm kind of glad that I just got this response so I didn't have to make an angry and frustrated reply to their stupid excuses...

[ QUOTE ]
Hello,

Thank you for your suggestion and comments. I have forwarded your email
onto our ideas team.

If you require any further assistance please let us know.

Regards,

Russell
PokerStars Support Team

[/ QUOTE ]

[Leader]

[ QUOTE ]
sent

[/ QUOTE ]

[Leader]

[ QUOTE ]

Hello Chris,

Thank you for your interest in our heads-up tables.

We realize that many players enjoy the heads-up environment. However,
these tables were an ongoing source of several problems, from table
squatters to internal technical issues. In addition, these games were
originally intended only as a temporary replacement for such games
that had been offered in the play money section of the site years ago.

Faced with the decision of whether or not to return these games
following our 5 Billionth Hand promotion, we decided not to continue
offering these games at this time.

If you wish to continue to play in a heads-up environment, please
consider our Shootout tournaments, which offer a heads-up matchplay
event similar to NBC's Heads-Up Championship (a single-elimination
bracket, win or be eliminated). We also offer single match heads up
Sit & Go tournaments for as little as $5 on the Sit and Go tab.

However, we do appreciate your feedback, and emails like this allow us to
guage interest in these tables.

Thank you for your understanding and, as always, for choosing
PokerStars.


Regards,

Randy
PokerStars Support Team

[/ QUOTE ]

"Hello Randy,

Please forward my suggestion to management.

Regards,
-Name-"

[chrismystero]

good idea, ty