ongame software tortures my harddrive

[Fingerswinger]

i had this problem with the pokerroom client and the eurobetpoker client (both ongame network, so basically the same software):

after each played hand it writes statistics to a file (using sqlite database). this writing is accompanied by enormous harddrive noise for about three seconds. it sounds like it would write a ton of data. when i multitable, it makes me go insane and i fear my harddisk will break after just a few weeks of this.

somehow the problem was not always there, when i reinstalled it earlier (a few months ago) it went away (only very moderate harddisk noise, like one would expect). but recently i installed windows and the poker client from scratch and now the noise is back. i can't get rid of it by reinstalling this time...

anybody knows what might be the problem?
any help would be greatly appreciated.

[TKWest]

Its the same for me - makes it difficult to play there

I tried setting PT to import hands every 5 minutes, 3 minutes , 1 minute etc but that did not make any difference

[4thstreetpete]

I don't have this problem but you guys could try emailing Ongame about the software issue. Tell them it's making you not want to play there. We need more people telling Ongame that their software sucks. It's amazing how horrible it is compared to every other site out there.

[Dr_Chris]

2-part solution,

Firstly defrag your harddrive often, the ongame handhistory DB gets ridiculously fragmented, several thousands fragments makes retrieval slow.

Secondly, either start a new database in the client or reset the current one with PT when you reach 5k hands or so.


Hope this helps
Chris

[PaulG]

I agree. Reset the database in PT or start a new database in PT.

[Fingerswinger]

4thstreetpete:
i have e-mailed support about the software - but i doubt anything will change...

chris / paul:
fragmentation isn't an issue, the software and database are new and clean.
also the problem isn't PT related (i use pokeroffice btw), it's the poker-clients own statistcs writing function (using sqlite). it doesn't matter if i have pokeroffice running or not.

but thanks for the hints nonetheless

[OngameClassic]

Hi Forum,

Whenever a technical issue like the one discussed above is brought up on 2+2 it gets picked up and is reported directly to the head of development.

Since our Ombudsman Service is yet to have a proper "home" (under construction) it is a bit hard for us to provide feedback on them though. Once everything is set-up the distance between you the players and them the actual developers will shrink to being almost a direct input.

We, the Ombudsmen, are greatly appreciative of your willingness to dicuss technical oddities so we can bring them forward.

This might be the dumbest suggestion ever, and for this particular "bug" we will attempt to provide a proper answer from the devs once we have it, but does it help if the internal stats functionality is turned off?

For now,

The Ombudsman
Ongame Network

[Fingerswinger]

hi ongameclassic

that's good news.

about turning off the internal stats function:
it doesn't work. the tick in front of "Enable Statistics" won't disappear.

when i quickly looked at some of the configuration files i noticed that there seems to be an "old" and a "new" statistics functionality. might the new one have introduced this issue?

looking forward to a solution / update,

fingerswinger

[ADK]

i have the same problem. really puts me off playing at ongame. takes ages to load up tables after a while, the hand historys suck and the client can be so laggy at times [img]/images/graemlins/frown.gif[/img]

[OngameClassic]

Great input Fingerswinger and ADK. Devs always want additional information in order to be able to more easily to track down the problem. This should certainly do the trick.

For now,

The Ombudsman
Ongame Network
ombudsman@ongamenetwork.com