PokerRoom refuses to cashout US player

[CardSharpCook]

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ummmm....chip dump it to a non-us player

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Not allowed to sit at a table with real money

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Do you have any friends that live in Canada/EU? Maybe you should move in with them for a couple days.

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The account, being created in the US, will always be treated as such. Even moving permenently to Canada wouldn't allow me to play with this account (at least, this is my understanding).

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Can you ask them to just transfer your balance to someone non-US?

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I have asked if they could do this. They said no.

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As a first step I suggest that you log in to PokerRoom.com and then send a private message to the moderator in the Pokah forum. That way we will have confirmation of all your details and can start figuring out a way to get your money back to you. We can then chase this up from PokerRoom central and work with you to find a way to get your remaining funds back to you.

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Man, here I go feeling hopeful again. About to try this. I tell you all how it goes.


MODERATOR: It'd be nice if we could confirm that the above poster does indeed represent pokerroom.com.

[Mr Sarcastic]

"MODERATOR: It'd be nice if we could confirm that the above poster does indeed represent pokerroom.com."

"Now, who would claim that he was one, if he were not"

Malone (Sean Connery) to Elliot Ness
from The Untouchables

Seriously, pm the guy and get him to cut to the chase. ...

[brendanb438]

Seeing that old dude is member #72 on this site I really doubt it is someone acting like they rep pokerroom.com. I mean really check his posts over the years.

My question to this whole family of sites that all started to go to hell well before the US issues with Futurebet payment processors is why in the hell can any other site still get their players in the US cashouts? To say you have no way to do it is ludacris. [img]/images/graemlins/smile.gif[/img]

Really though if all the shady non-futurebet sportsbooks can get us our money, if Bodog can ship us our money from made up company via check, or by Western Union via random 3rd world country why can't you guys? My #1 guess is that since you no longer make money from US players than why try to jump through any hoops to get us our money back.

Too bad Calvin Ayres doesn't buyout your site. For all the hate people show to him here this man is amazing for US players.

This man tells the US gov to go and fccuk itself multiple times. Loses his domain to a US court ruling and everyone thinks he is gonna pay millions to get it back. Nope the US courts can also go and fccuk themselves, he just makes a new domain. This is all after the fact that he was buying US players accounts from multiple sportsbooks who quit doing biz in the US including BetWWTS where are money was frozen for 8 weeks. He lets us transfer it to Bodog with a 10% bonus on top and ZERO playthrough.

Man is a god in this industry.

-Brendan

[MiltonFriedman]

Say this for BoDog: When the US sh*t hit the fan for Calvin a couple of years ago around the WSOP, they stepped up and made whole those folks who were collaterally damaged ....... No fuss, No questions; they just paid their damages/refunds AND STILL threw a nice party at the Wynn.

Cashouts ARE difficult for US players sometimes, but it IS possible AND a site's responsibility.

[*TT*]

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MODERATOR: It'd be nice if we could confirm that the above poster does indeed represent pokerroom.com.

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not the moderator of this forum, but I can confirm he is legit.

[Doc T River]

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Hi,

Sorry for not getting back to you sooner. I also apologise for the responses that you have received so far.

It is very difficult for us to process any financial transactions to residents of the USA since the UIGEA was passed. This said there must be some way for us to get your money back to you.

As a first step I suggest that you log in to PokerRoom.com and then send a private message to the moderator in the Pokah forum. That way we will have confirmation of all your details and can start figuring out a way to get your money back to you. We can then chase this up from PokerRoom central and work with you to find a way to get your remaining funds back to you.

We will also contact the support teams to figure out a better way to handle these isolated issues. In our defense I should point out that our US players were given fair warning and a number of options to make cash outs after we had taken the decision to close to the US.

The realisation you reached that we have no interest is unfortunate. PokerRoom will always value its US players and we have every intention to open to the USA again as soon as the current prohibition is reversed. Hopefully we can resolve this and let you rekindle your awesome surprise in time for Christmas.

Regards
Lee

PokerRoom.com Team

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Before making my post directed to Mason, I went back and skimmed through the posts and paid closer attention to the posts from Pokerroom. When I did this, something really jumped out at me from the post quoted above.

Notice how Pokerroom says, "it is very difficult for us to process any financial transactions to residents of the USA...." Note what he did not say. He did not say it was impossible, just difficult.

If it is not impossible, why has it not been done? If it is not impossible, why did the later responses make it seem like it was?