ACCOUNT HACKED!!!! FTP quick action saves my BR

[happyjaypee]

Phew, that was a close one...

This morning, I was in class from 8am to 11am. I played a short session during the diner break, ended it at noon. After that I had class up to 3pm, worked on some things until 4pm and then decided to take a break and play two turbo SnG.

I open FTP and click login... (I have "save my password" on)

I get an "invalid password" prompt...

I try typing it a couple time and realise what is going on. I immediatly e-mail FTPsecurity to let them know my password has been remotly changed and ask them to lock my account.

2min later : I get this e-mail :


[ QUOTE ]

>>From: Full Tilt Poker - Security <security@fulltiltpoker.com>
>>To: XXXXXXXXXXXXXXX <XXXXXXXXXXXXXXX>
>>Subject: Re: URGENT ACCOUNT HACKED!!!! (XXXXXXXXXXXXXXXXXXX)
>>Date: Fri, 30 Nov 2007 13:09:32 -0800 (PST)
>>
>>Hello XXXXXXXXXXX,
>>
>>This message is to confirm that your account, "XXXXXXXXXX", has been
>>suspended as per your request.
>>
>>We are currently investigating this issue and will respond to you
>>shortly.
>>
>>Regards,
>>
>>Heather
>>Security and Fraud
>>Full Tilt Poker


[/ QUOTE ]

I followed with a more torought e-mail telling them when I last logged in (basically the stuff at the top of this post) and my account balance this morning.

40min later :


[ QUOTE ]

From: "Full Tilt Poker - Security" <security@fulltiltpoker.com>
To: "XXXXXXXXXXXX" <XXXXXXXXXXXXXXXXXX>
Sent: Friday, November 30, 2007 4:56 PM
Subject: Re: URGENT ACCOUNT HACKED!!!! (XXXXXXXXXXXXXXXXXXXXX)


> Hello XXXXXXXXXXXXXXX,
>
> Thanks for your reply and patience while we looked into this matter.
>
> We regret to inform you that your account does show evidence of a
> 'foreign login', which occurred on a computer you have not utilized in
> the past approximately two hours after you last logged in. However, I'm
> happy to let you know that your account balance stands at $XXXXXX.
> Aside from the password change, no tampering occurred (email address
> changes, mailing address change, table or tournament play, etc).
>
> For security measures, we have suspended the basic functionality (play,
> chat, transfer, deposit) of the account at this time.


(rest of e-mail is security tips)


[/ QUOTE ]


Can't expres how relived I was to read this. I was very happy with the quick response to my mail action taken.

FTP rules!


-Happy [img]/images/graemlins/smile.gif[/img]