Complain or ignore it? Borderline situations.

[KotOD]

None of these situations got me worked up, and I don't get worked up when I complain. Like I said in the OP, I don't normally complain about anything unless it's bad.


My lines


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1. While waiting for the gas attendant to mosey over to fill my tank, I notice that he's smoking while filling the SUV in front of me.

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This one probably merited saying something to the store manager, but I didn't complain, I just drove away. I didn't have the time to waste complaining about it. But jeebus holy is that unsafe! I'm pretty sure that heavy fumes would go up in flames to an open cigarette! I know I've seen fumes go up because of static discharge.


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2. In line at the grocery store the cashier was either really bad at using the scanner for certain items, or the scanner was malfunctioning. She would flash the bar code to the scanner five times. Only after five failures and a grimace would she key in the item code manually.

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Changing lines wasn't an option because there were only two cashiers, and one had their cashier light blinking. I didn't say anything, I was pretty engrossed in the Weekly World News, but she was life-tilting the rest of the store.

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3. At the Atlanta airport, an Oriental woman with little to no English skills is having a hard-time understanding a TSA security guard instructing to remove her sweater vest. The person between her and I finally makes her understand by taking his hoodie off. As she passes through the metal detector and hoodie guy is ready to go, the security guard says "Stupid mother-[censored] dyke chink, learn English" loudly enough so that at least three of us and one other guard hear this very clearly.

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I feel badly that I didn't say anything or request a supervisor, but I didn't want to end up getting a cavity search and miss my flight. That was my rationale "TSA is full of [censored], I don't want to end up in jail" I suck. It's ridiculous that a guy like this has a job, let alone one in which he interacts with thousands of people a day.

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4. In an extremely busy bar, two guys to my right are incorrectly given full Guiness drafts when they asked for Black & Tans. The bartender throws them down on the glasses shelf and 10-15 minutes later, while waiting on the servers, sends those two drafts out with a waitress to the restaurant.

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Being an ex-bartender, this is the one I complained about. That's just nasty to let a drink sit out and collect who knows what in it for 10-15 minutes before serving it. I don't care that there was nothing wrong with it, but with the amount of flies, gnats, smoke, liquids, hair and sweat behind a busy bar - SOMETHING was floating in that beer after 15 minutes. I complained to the manager, the bartender denied it, the guys on my right confirmed it and we all got a free round out of it -- no idea if the people that the drafts went to actually got anything out of it.


All of these except for the TSA thing happened in Alabama which is prone to fascinatingly slow service to begin with, so I wasn't really expecting much.


Paul B: Oriental is the play here ever since Big Lebowski. I used to try to guess the actual country of origin, but that pissed people off. I'm a geography nit, so I refuse to use "Asian" to describe anyone because friggin Russians and Indians are as Asian as Koreans. Oriental it is. Also, I may suck at life, but not for calling these borderline, judging by the thread, there are plenty of others that see a blurred line here.

LFS: Yes, Full Service. I know it's different in different states (I'm looking at you New Jersey and your ban on self-serve gas), but some states have the option of pumping your own gas and letting the attendant do it. I was on the phone, so I went full serve.

LFS, Tuq: None of them wig me out or get me worked up. The only thing that rages me up is NHL refereeing. Well and now OOTers that call hot chicks "weird" or "embarrassing". Alright, well, the guy calling nice oriental ladies "Dyke chinks" pissed me off.

[KotOD]

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3. Wouldn't say anything, but would silently judge guard.


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You get

for the laugh.

[Duke]

I'm imagining a news report about a gas station exploding because a guy was smoking while filling a tank. See, I have to imagine it because it never happened.

[Quicksilvre]

[ QUOTE ]
I'm imagining a news report about a gas station exploding because a guy was smoking while filling a tank. See, I have to imagine it because it never happened.

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You're really not worried about that--you're worried about the meathead lighting the gas and then pulling it out. He'll incinerate himself, but worse, flaming gas is going all over your car. It'll be a total write-off.

[jesusarenque]

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As someone that has been in Technical Support with a bit of customer service mixed into his career, I'm normally not a complainer. I tend to chalk up bad service to inexperience or fatigue or something similar, which is where most poor service starts. I also know when a line is crossed someone higher up has to be informed of the happenings. I know what it's like to get pasted by a boss that just got pasted by a VP at a customer company. That has stayed with me. However, now, as a manager, I want to know when my employees are screwing up so that I can correct it before I get pasted by the VP of some customer company.

I've been running into situations lately that seem borderline to me and I was wondering if I took the right line. Answer one or all of them, but if you split your answers and complain about some and don't complain about others, would you mind giving a reason?

1. While waiting for the gas attendant to mosey over to fill my tank, I notice that he's smoking while filling the SUV in front of me.

2. In line at the grocery store the cashier was either really bad at using the scanner for certain items, or the scanner was malfunctioning. She would flash the bar code to the scanner five times. Only after five failures and a grimace would she key in the item code manually.

3. At the Atlanta airport, an Oriental woman with little to no English skills is having a hard-time understanding a TSA security guard instructing to remove her sweater vest. The person between her and I finally makes her understand by taking his hoodie off. As she passes through the metal detector and hoodie guy is ready to go, the security guard says "Stupid mother-[censored] dyke chink, learn English" loudly enough so that at least three of us and one other guard hear this very clearly.

4. In an extremely busy bar, two guys to my right are incorrectly given full Guiness drafts when they asked for Black & Tans. The bartender throws them down on the glasses shelf and 10-15 minutes later, while waiting on the servers, sends those two drafts out with a waitress to the restaurant.


There are plenty of others that come up in day to day situations, and they happen to everyone. I'm just wondering how people would normally react. Other borderline situations are welcome, I find my on the spot rationale in these situation varies greatly.

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1. I definitely complain. This is a major safety hazard.
2. I don't complain. This is a minor inconvenience.
3. I definitely complain.
4. I don't complain.

[TTChamp]

I had one of these on Monday: do i say something to this guy?

Scene: my work, typical cubical environment.

I finish pissing at the urinal and walk to the sink. As I begin to wash my hands an old guy walks out of one of the stalls. The toilet flushes as he walks out because theses toilets are on automatic flush. He briefly wets his hands at the sink (no soap) and walks out. I couldn't be 100% sure he took a dump; maybe he was pissing in the stall or blowing his nose.

[guids]

I dont complain in any of these situations.


1. I probably wouldnt even notice, if i did, Id make a joke about it so the guy gets the point.

2. no, this is pretty nitty, if I was in a hurry Id say "hey lady, I install these things for a living, they suck, just key them all in...friggen computers" she would laugh, Id get out of there faster

3. Id verbally abuse this douche in front of everyone "that is my adopted mom you douche bag, why dont you keep your mouth shut around people from now on, or do you want me to see if your supervisor thinks that is okay you [censored]"

4. nah, wouldnt say anything, guiness is good warm

[The Yugoslavian]

I'm too busy enjoying life to notice all but the 3rd. In that case I'd probably make eye contact and just shake my head or something b/c that's super retarded negativity.

Yugoslav

[emon87]

[ QUOTE ]
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I'm imagining a news report about a gas station exploding because a guy was smoking while filling a tank. See, I have to imagine it because it never happened.

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You're really not worried about that--you're worried about the meathead lighting the gas and then pulling it out. He'll incinerate himself, but worse, flaming gas is going all over your car. It'll be a total write-off.

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I just really think this is a very very over emphasized hazard.

also, who is that in your avatar?

[KotOD]

[ QUOTE ]
I'm imagining a news report about a gas station exploding because a guy was smoking while filling a tank. See, I have to imagine it because it never happened.

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They can ignite, why can't a cigarette be the ignitor?

Ferrari burns

Man burns from static electricty.