Pokerstars' crack security team at work!

[Dan Druff]

Don't you feel safe, knowing that your pennies are being protected from the big, bad, high limit players?

-----

From: Pokerstars Security
To: Dan Druff

Hello Todd,

It has come to my attention that you have received a $0.01 transfer
from 'HoldumGod' that was not authorized by them.

Can you please explain your relation to 'HoldumGod' and let me know the
circumstances behind the transer you received from them?

Due to the security risk involved in this matter, your account has been
deactivated until this situation has been resolved.

We look forward to your reply.

Best Regards,


Ryan
PokerStars Security


----

From: Dan Druff
To: Pokerstars Security

Please tell me this is a joke.

I have no idea who "HoldumGod" is. I can't control who transfers me money.

Now, you're honestly telling me that you're suspending my account because I RECEIVED an "unauthorized" transfer of a penny?

I've been a regular player on this site since early 2003, and am a WSOP Bracelet winner.

I find your actions of suspending me because of a matter beyond my control (and over a penny, nonetheless) to be insulting and unprofessional.

I expect you to immediately reactivate my account. Save the account suspensions for transfers that actually have consequence.

If you cannot unsuspend me immediately, I expect this matter to be forwarded to a manager for immediate review.

-Todd Witteles aka "Dan Druff"

[-zero-]

I admit its silly, but OMG you won a bracelet, you should obviously be above this security measure.

[krazyace5]

[ QUOTE ]
I admit its silly, but OMG you won a bracelet, you should obviously be above this security measure.

[/ QUOTE ]

[-zero-]

And actually, it does make sense that they suspend your account. If the person didnt send the transaction themselves then someone must have access to their account. Maybe Stars thought this was just a test deposit to see if one could get away with something bigger?

[Freudian]

Time to deposit a dollar at pokerstars and unleash my terror.

[Jurollo]

[ QUOTE ]
Time to deposit a dollar at pokerstars and unleash my terror.

[/ QUOTE ]
hahaha.

[checkmate36]

[ QUOTE ]
Time to deposit a dollar at pokerstars and unleash my terror.

[/ QUOTE ]

[ChuckyB]

[ QUOTE ]
Time to deposit a dollar at pokerstars and unleash my terror.

[/ QUOTE ]

Seriously, it sounds like you could knock a lot of folks out of the million-dollar guaranteed if you really wanted to.

[Barrin6]

[ QUOTE ]
Time to deposit a dollar at pokerstars and unleash my terror.

[/ QUOTE ]

LOLOLOLOL

[Dan Druff]

No, they need to take all factors into account before suspending people.

Among them:

1) How much was the transfer?

2) Who received it? Is it a long-time, known player, or is it a new player or one with virtually no previous activity?

3) What would be the worst consequence that could occur from leaving the receiving account open?

Let's look at this case:

The transfer was for a penny. A more trivial amount of money does not exist.

I am a long-time player, have always played the highest games available, and have never once been accused of any cheating, chip-dumping, or wrongdoing.

By leaving my account open, the worst I could do is blow the penny to another player! That's hardly reason for concern. What if this is just a "test transfer"? Simple solution. Disallow all transfers between our two accounts until it is solved. In fact, they could hold the penny in escrow until this is solved.

As people here have demonstrated ("Time to deposit $1 and wreak havoc"), there is a huge flaw in their logic to automatically suspend high-limit players for RECEIVING pennies from unknown people who claim they didn't send it. Theoretically, anyone with a penny to their name can shut a high limit player off the site for 24 hours or more. That's a big problem right there.

Why did I mention the bracelet? No, not because I feel it entitles me to be above the rules. It was to establish that I'm a known player with a healthy bankroll, and that the last thing I'd be wasting my time (and reputation) with would be stealing pennies out of accounts.

It's called common sense, folks.

Suspending my account for "stealing" a penny is equivalent to arresting Bill Gates if I were to accuse him of pickpocketing me for $100.

Pokerstars needs to learn to reserve their suspensions for cases where real danger of loss exists, not when innocent people are the victim of childish penny-pranks.