Vehicle Warranty question...do i need an attorney?

[Josh W]

This is sorta an odd scenario.

In 2003, I bought a Chevy Silverado. When I bought it, the dealer offered me an extended warranty. It was $1985 for 6 years, 75k miles, whichever came first. The kicker is...if I don't use it at all, I get all of the money refunded. There are a couple strings attached, like I need to still be the registered owner when the warrany expires if want my money back.

So, I bought it. I kept the paperwork, and every time I took my truck in for scheduled work, I told them to make sure not to do anything that would affect my warranty.

Well, a year ago, I was told that there is a recall on the cables that attach my tailgate. I had them replaced.

Well, now my warranty has expired (I drive a lot). I take my paperwork into the dealer, they photocopy my registration, drivers license, proof on insurance, then say I should hear something in 4 weeks.

About a week later (3 days ago), I received a call (they left a voicemessage, as I was at work and they called my cell). It turns out that since I had the cables replaced, my warranty refund is voided.

My feeling is that the cable replacement was standard, and issued to all Chevy Silverado owners, not just those who had it covered by a warranty.

What's my next step? I'd like the $2k back. Do you think I'll need to get an attorney? If so, where do I begin to look for one? Just flip through the yellow pages?