Two Plus Two Newer Archives  

Go Back   Two Plus Two Newer Archives > General Poker Discussion > Brick and Mortar

Reply
 
Thread Tools Display Modes
  #51  
Old 11-29-2007, 08:23 PM
jeffnc jeffnc is offline
Senior Member
 
Join Date: Oct 2004
Posts: 1,631
Default Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)

[ QUOTE ]
I don't care about EV, I'm talking about dealer accountability. In this poker room, tips are pooled, so motivation for the dealers to do well is lacking. Should they not be punished in some way for their ineptitude?

[/ QUOTE ]

Not really. It was an honest mistake, and a 0 EV one. Are you perfect at your job? What you call "ineptitude" is not what I call it. If this dealer constantly makes mistakes then he should be fired. Otherwise, it's just another day.

I do agree that pooling tips is a very bad idea though.
Reply With Quote
  #52  
Old 11-29-2007, 09:16 PM
magoo magoo is offline
Senior Member
 
Join Date: Mar 2004
Posts: 648
Default Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)

Similar thing happened, where my opponent caught QUADS to beat my three eights. Security was called...#$??!!##

[ QUOTE ]
If the dealer had been paying attention, and doing their job, I win. Thoughts?

[/ QUOTE ]
Reply With Quote
  #53  
Old 11-29-2007, 09:45 PM
DrVanNostrin DrVanNostrin is offline
Senior Member
 
Join Date: Sep 2005
Location: throwing my cards at the dealer
Posts: 656
Default Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)

[ QUOTE ]
[ QUOTE ]
Here's a story about how a dealer actually cost me $200:

I make a flush on a board of 2d3c5d4sTd. The pot is $100 I'm OTB and shove for $200. Guy across the table thinks for a while and finally says "call" but he moves his cards forward slightly (there was another player left to act). Within a second the dealer has his cards in the muck. The guy explains that he had a 6, he said call, blah, blah, blah. He is pissed and starts going off on the dealer. Not only did I tip him, but I showed my the other player my flush.

As a poker professional you should understand that things like this happen. If you can't stand dealer errors try playing online.

[/ QUOTE ]


This one confuses me.
If the player said call then isn't it possible to retrieve the cards and hold him to that call?
I guess if he insta-mucked them and scooped up the board cards, etc it would be too late to do anything and perhaps that's what happened

[/ QUOTE ]
They might have been retrievable, but they were in the muck.

Also there was another player left to act and I figured there was a better chance of getting him to call than reversing the muck.
Reply With Quote
  #54  
Old 11-29-2007, 10:11 PM
jjshabado jjshabado is offline
Senior Member
 
Join Date: Jul 2006
Posts: 1,879
Default Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)

[ QUOTE ]
[ QUOTE ]
whoever says they wouldn't be pissed off is lying

[/ QUOTE ]
This is totally untrue.

[/ QUOTE ]

I think its true. Of course I'd be pissed off, I just lost $1800. I know I'd have to stand up and take a walk around the casino for an orbit or two, but I wouldn't take it out on the dealer because I'm quite willing to accept that mistakes happen. I'm also aware that these types of mistakes will even out in the long run.

If its a chronic problem I'd be much less forgiving and that dealer probably wouldn't get tipped from me for awhile.
Reply With Quote
  #55  
Old 11-30-2007, 11:41 AM
SeeYouSoon SeeYouSoon is offline
Junior Member
 
Join Date: Nov 2007
Location: Fearing death by water
Posts: 19
Default Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)

As stated previously multiple times, this post would not exist if you were the one that won the $1800 pot.
Reply With Quote
  #56  
Old 11-30-2007, 12:19 PM
bav bav is offline
Senior Member
 
Join Date: Nov 2005
Location: Vegas
Posts: 2,857
Default Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)

[ QUOTE ]
[ QUOTE ]
whoever says they wouldn't be pissed off is lying

[/ QUOTE ]
This is totally untrue.

[/ QUOTE ]
I'm convinced that most dealers feel worse about mistakes like this than I do. When a dealer (particularly one I know reasonably well) has an oops like this and it costs me a pot, they usually get a whipped puppydog look and can't express how sorry they are adamantly enough.

Yeah, I sometimes have that instantaneous "crap that cost me" response but in seconds I remember "next time it'll work out the other way--it all evens out in the end" and I'm over it.

Dealers certainly can do things that can keep me annoyed for a while. Attitude problems, say, like actually REFUSING to call the floor proclaiming "I know the rule, we don't need the floor" and then doing something irreversible and wrong that gives an opponent an edge.

But honest oopses I can shed from my mind pretty quickly.
Anybody who thinks everybody will be pissed over such a thing is suffering from empathic failure.
Reply With Quote
  #57  
Old 12-01-2007, 01:57 AM
kailua kailua is offline
Member
 
Join Date: May 2005
Posts: 82
Default Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
whoever says they wouldn't be pissed off is lying

[/ QUOTE ]
This is totally untrue.

[/ QUOTE ]

Anybody who thinks everybody will be pissed over such a thing is suffering from empathic failure.

[/ QUOTE ]

nicely said
Reply With Quote
  #58  
Old 12-01-2007, 03:49 AM
doucy doucy is offline
Senior Member
 
Join Date: May 2006
Location: LOLOLOLOLOLO Posts: 3827946
Posts: 421
Default Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)

OP,

Better dealers deserve better tips. If a dealer makes mistakes, he deserves less tips. So by making this mistake, you are certinaly justified in withholding some tips from the dealers.

However, the fact that you lost $1800 should have no bearing on your withholding tips. If you lost $1 or you lost $1,000,000; it doesn't matter. The dealer made a mistake. Decide how much the mistake is worth and punish the dealer accordingly.

Withholding $1800 in tips specifically because the dealer's mistake caused you to lose $1800 doesn't make any sense. Withholding $1800 because you feel the mistake is worth $1800, now that makes sense.
Reply With Quote
  #59  
Old 12-01-2007, 07:02 AM
kemystery kemystery is offline
Senior Member
 
Join Date: Jan 2005
Location: leveling you
Posts: 2,045
Default Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)

in my local indian cardroom, a dealer made a $500 mistake in one of the NL games, and the player who was on the losing end told the General Manager of the cardroom he was going to report it to the gaming commission (exact same situation; dealer mistake, early burn and turn on river) and the Cardroom gave him his money back

I'd say you make an appointment with the GM of Poker/table games, tell them you plan to press the issue with the NVGC and would like to give them a chance to compensate you first

Reply With Quote
  #60  
Old 12-01-2007, 11:31 AM
RR RR is offline
Senior Member
 
Join Date: Sep 2002
Location: on-line
Posts: 5,113
Default Re: How long do I withhold tips? Dealer mistake costs me $1800. (long)

[ QUOTE ]
in my local indian cardroom, a dealer made a $500 mistake in one of the NL games, and the player who was on the losing end told the General Manager of the cardroom he was going to report it to the gaming commission (exact same situation; dealer mistake, early burn and turn on river) and the Cardroom gave him his money back

I'd say you make an appointment with the GM of Poker/table games, tell them you plan to press the issue with the NVGC and would like to give them a chance to compensate you first



[/ QUOTE ]

I am guessing he played some other games in the casino games. It was handled exactly right. Generally if someone is a good customer I will buy them dinner or a sandwich if something like this happens. If they come up demanding stuff or asking what I was going to do to make up for it I explain that to them that they were not screwed and (if the burn and turn was on the river) that their chances were actually improved by the premature card because they know the card can come instead of being in the muck (it seems like the complainer is always someone that was drawing and missed).
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 05:54 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2021, vBulletin Solutions Inc.