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  #1  
Old 11-30-2007, 08:03 PM
happyjaypee happyjaypee is offline
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Join Date: Sep 2002
Location: Stacking off whit one pair
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Default ACCOUNT HACKED!!!! FTP quick action saves my BR

Phew, that was a close one...

This morning, I was in class from 8am to 11am. I played a short session during the diner break, ended it at noon. After that I had class up to 3pm, worked on some things until 4pm and then decided to take a break and play two turbo SnG.

I open FTP and click login... (I have "save my password" on)

I get an "invalid password" prompt...

I try typing it a couple time and realise what is going on. I immediatly e-mail FTPsecurity to let them know my password has been remotly changed and ask them to lock my account.

2min later : I get this e-mail :


[ QUOTE ]

>>From: Full Tilt Poker - Security <security@fulltiltpoker.com>
>>To: XXXXXXXXXXXXXXX <XXXXXXXXXXXXXXX>
>>Subject: Re: URGENT ACCOUNT HACKED!!!! (XXXXXXXXXXXXXXXXXXX)
>>Date: Fri, 30 Nov 2007 13:09:32 -0800 (PST)
>>
>>Hello XXXXXXXXXXX,
>>
>>This message is to confirm that your account, "XXXXXXXXXX", has been
>>suspended as per your request.

>>
>>We are currently investigating this issue and will respond to you
>>shortly.
>>
>>Regards,
>>
>>Heather
>>Security and Fraud
>>Full Tilt Poker


[/ QUOTE ]

I followed with a more torought e-mail telling them when I last logged in (basically the stuff at the top of this post) and my account balance this morning.

40min later :


[ QUOTE ]

From: "Full Tilt Poker - Security" <security@fulltiltpoker.com>
To: "XXXXXXXXXXXX" <XXXXXXXXXXXXXXXXXX>
Sent: Friday, November 30, 2007 4:56 PM
Subject: Re: URGENT ACCOUNT HACKED!!!! (XXXXXXXXXXXXXXXXXXXXX)


> Hello XXXXXXXXXXXXXXX,
>
> Thanks for your reply and patience while we looked into this matter.
>
> We regret to inform you that your account does show evidence of a
> 'foreign login', which occurred on a computer you have not utilized in
> the past approximately two hours after you last logged in. However, I'm
> happy to let you know that your account balance stands at $XXXXXX.

> Aside from the password change, no tampering occurred (email address
> changes, mailing address change, table or tournament play, etc).
>
> For security measures, we have suspended the basic functionality (play,
> chat, transfer, deposit) of the account at this time.


(rest of e-mail is security tips)


[/ QUOTE ]


Can't expres how relived I was to read this. I was very happy with the quick response to my mail action taken.

FTP rules!


-Happy [img]/images/graemlins/smile.gif[/img]
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  #2  
Old 11-30-2007, 08:04 PM
RollinHand RollinHand is offline
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Location: America, Land of the..OH WAIT!
Posts: 1,216
Default Re: ACCOUNT HACKED!!!! FTP quick action saves my BR

LOL! You run good dude!
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  #3  
Old 11-30-2007, 08:06 PM
happyjaypee happyjaypee is offline
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Join Date: Sep 2002
Location: Stacking off whit one pair
Posts: 663
Default Re: ACCOUNT HACKED!!!! FTP quick action saves my BR

[ QUOTE ]
LOL! You run good dude!

[/ QUOTE ]

Ironicaly, I did'nt this month. Guess it even out heh! [img]/images/graemlins/smile.gif[/img]
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  #4  
Old 11-30-2007, 08:42 PM
LeapFrog LeapFrog is offline
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Join Date: Oct 2006
Location: Mystery time!
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Default Re: ACCOUNT HACKED!!!! FTP quick action saves my BR

Any ideas as to how your security was compromised?
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  #5  
Old 11-30-2007, 08:58 PM
Jzo19 Jzo19 is offline
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Join Date: Feb 2007
Posts: 828
Default Re: ACCOUNT HACKED!!!! FTP quick action saves my BR

[ QUOTE ]
Any ideas as to how your security was compromised?

[/ QUOTE ]
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  #6  
Old 11-30-2007, 09:09 PM
happyjaypee happyjaypee is offline
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Join Date: Sep 2002
Location: Stacking off whit one pair
Posts: 663
Default Re: ACCOUNT HACKED!!!! FTP quick action saves my BR

[ QUOTE ]
Any ideas as to how your security was compromised?

[/ QUOTE ]

Actually no...

I have an up-to-date version of windowsXP, an up-to-date anti-virus, I run on a regular basis 4 deifferent anti-spyware software (spy-bot, ad-aware, AVG, SUPERAntiSpyware) and I always have an anti-keylogger soft running...

I study in computer technologie so I'm an above average user. I can garantie you my comp is safe... Maybe this one was so new that the virus/spyware/keylogger deffinitions were not up to date...
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  #7  
Old 11-30-2007, 09:13 PM
Yoshi63 Yoshi63 is offline
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Posts: 668
Default Re: ACCOUNT HACKED!!!! FTP quick action saves my BR

Kinda makes FTP's software look bad, but still - props to FTP's security staff?
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  #8  
Old 11-30-2007, 09:13 PM
pattay pattay is offline
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Join Date: Dec 2006
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Posts: 781
Default Re: ACCOUNT HACKED!!!! FTP quick action saves my BR

this is a level imo
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  #9  
Old 11-30-2007, 09:25 PM
LeapFrog LeapFrog is offline
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Join Date: Oct 2006
Location: Mystery time!
Posts: 1,173
Default Re: ACCOUNT HACKED!!!! FTP quick action saves my BR

[ QUOTE ]


Actually no...

I have an up-to-date version of windowsXP, an up-to-date anti-virus, I run on a regular basis 4 deifferent anti-spyware software (spy-bot, ad-aware, AVG, SUPERAntiSpyware) and I always have an anti-keylogger soft running...


I study in computer technologie so I'm an above average user. I can garantie you my comp is safe... Maybe this one was so new that the virus/spyware/keylogger deffinitions were not up to date...


[/ QUOTE ]

If you haven't been using another computer to login to FTP, then barring some funky inside job (extremely unlikely, I assume pwds are 1 way encrypted, etc), or funky man in the middle attack (or something of that nature, also extremely unlikely), the breech is on your end. I would certainly recommend a reformat.
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  #10  
Old 11-30-2007, 10:53 PM
Alobar Alobar is offline
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Default Re: ACCOUNT HACKED!!!! FTP quick action saves my BR

heh, your account prolly stays locked for like a month now
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