United Airlines FTL

[amead]

I'd be curious where you got your information that suggests that airlines have decided to staff and schedule as if they will never, ever have any delays or problems, and that they do not have contingency plans in place for weather delays, mechanical failures, etc.

This statement suggests a fundamental lack of understanding of the air travel industry.

And JetBlue did screw up quite a bit in the handling of the JFK debacle, but I'd suggest that the animosity and ill-will felt by the passengers was not completely unrelated to the fact that this occured in New York City (and I live in NYC).