Email: PartyPoker milking remaining US players balances.

[thylacine]

Anyone else get this?

I actually cashed out from PartyPoker more than a year ago (long before the FristFrucking incident) and left just a fraction of a dollar from my account which they are now swiping.

Notice that it impossible to avoid this charge.

Could be a concern for US players with more money left in their balances.

[ QUOTE ]

Dear XXXXXXXXXXXXXXXXXXXXXXXXX,
Our records show that that you have not logged in to your account for 180 days.

A $$.xy administration fee* has been charged to your inactive account. The next
charge will be deducted from you account balance on: 02-Feb-2007.

However, this fee will NOT be charged if your account, or any related account, is
reactivated on or before 01-Feb-2007.

Reactivating your account is easy: Just log in and place a cash wager, enter a
tournament with a cash entry fee, or play a raked hand.
*TERMS & CONDITIONS If you do not access your Account by "logging on" to your
Account using your Account name and password for any period of 180 days, then after
those 180 days (the "180 day grace period") your Account (and any related account
with any ESP) will be deemed "Inactive". If your Account becomes Inactive, then
the Company is entitled to charge you an administrative fee (the "Inactive Account
Fee"). The Inactive Account Fee shall be deducted from your Account Balance at the
end of each calendar month in accordance with the Inactive Account Fee Schedule.
We will stop deducting the Inactive Account Fee from your Account Balance if your
Account is re-activated.
If you have any questions or concerns, please don’t hesitate to contact us. Our
Customer Care team is available 24/7.
Sincerely,
Party Team
info@partyaccount.com

PartyPoker
1-866-848-7537 (USA/Canada)
011-800-7789-7537 (USA/Canada)
00-800-7789-7537 (Europe)
+350-50509 (International Charges Apply)

PartyCasino
1-866-901-2766 (USA/Canada)
00-800-7789-2766 (Europe)
+350-43001
(International charges apply)

PartyBingo
1-866-901-2766 (USA/Canada)
00-800-7789-2766 (Europe)
+350-43001
(International charges apply)

PartyGammon
1-866-511-2646 (USA/Canada)
00-800-6000-7789 (Europe)







Note: Please do not disclose your password to any individual/organization claiming
to represent or representing any of our ‘Party’ brands. If you receive an email
or telephone call from anyone asking you to provide your password, please report it
to us immediately. Our Customer Care team is available 24/7 to assist you via email.



[/ QUOTE ]

[aujoz]

this is standard and in their terms of use.

this is not an issue of targetting US players, but has always been their policy.


do you expect them to hold your 35cents forever?

[thylacine]

[ QUOTE ]
this is standard and in their terms of use.

[/ QUOTE ]

It was obvious from my post that I cashed out from PartyPoker more than a year ago and have not played there since. So obviously it makes no sense to be getting this email now. So what is the explanation then?


[ QUOTE ]
this is not an issue of targetting US players, but has always been their policy.

[/ QUOTE ]

It was obvious from my post that this particularly affects US-based players <font color="red">"Reactivating your account is easy: Just log in and place a cash wager, enter a
tournament with a cash entry fee, or play a raked hand."</font>



[ QUOTE ]
do you expect them to hold your 35cents forever?

[/ QUOTE ]

It was obvious from my post that this is not the issue.

[adanthar]

[ QUOTE ]
do you expect them to hold your 35cents forever?

[/ QUOTE ]

actually, since that's the way every other financial institution does it, and it costs them 0.00 to do so, I kinda do?

[***]

[ QUOTE ]
[ QUOTE ]
do you expect them to hold your 35cents forever?

[/ QUOTE ]

actually, since that's the way every other financial institution does it, and it costs them 0.00 to do so, I kinda do?

[/ QUOTE ]
My bank and at least one other major Canadian bank have this policy. I'm sure all of them do, though I haven't checked.

[aujoz]

Thylacine: the explanation is easy: PartyPoker have had a long standing policy of charging an administration fee if there is no activity on an account for 12 (or 18 months - i forget which). This is contained in their terms and conditions which are freely available on joining and on their website.

The fact that you cashed out (and stopped playing there) well before any ban on US players proves that this is unconnected to any ban on US players.

If you still have money in your PP account, you should ask them to give it to you. It is your money.

I do not believe it is unreasonable for PP to close dormant accounts.


Adanthar: It is standard practice in the australian banking industry to close dormant accounts after a certain period of time. I imagine that it is standard practice in most industries to close dromant accounts after a certain period of time, although i have no experience with foreign banking systems. I obviously don't know what happens in the US financial industry, although I would be surprised if they were to maintain a dormant account indefinitely.

I also think that you are incorrect in suggesting that there are no costs to PP in maintaining dormant accounts.

Regardless, Party Poker has had a clear, long-standing policy on this matter: if you don't use their services for a significant period of time, they will eventually close your account.

Given that they have given notice by email of this, I don't understand how anyone can be aggreived. It's not as if they're hiding it.


Party deserve a lot of criticism for being crap on many issues - but this is not one of them.

[thylacine]

aujoz, are you saying it is reasonable (and prudent, etc.) for PartyPoker to permanently delete the millions of US-based accounts by about April this year, regardless of all possible future contingencies?

Because that is the obvious consequence of what we are talking about here.

BTW the practice of Australian banks blatantly stealing their customers' money, is NOT a standard practice in other countries.

[MiltonFriedman]

This is not business as usual, since they will not allow a player from the US to log on and get his money out.

Find a good class action law firm to file the suit, Party will be loathe to defend it. They would settle.

[MiltonFriedman]

Yes, it is one of them. They have NOT accomodated US players who are now locked out.

They are looking to collect the money while not allowing a US player to cashout.

This looks pretty good for the right Plaintiff. Discovery alone would be interesting:

"Please provide a list of all potential class members, including their contact information and all email addresses used to send out the subject email notices"

Think they would pay up what they owe the players or turn over their US player database ?

[Nalapoint1]

Is your time worth so little that it pays to complain about this