in same line as very rude customer, ratemyplay (long with cliff notes)

[TheCroShow]

nice one. it baffles me that some people can get pissed off at the smallest things. i had a customer call me (cingular customer care rep here) and yelled at me because of a $0.10 text message charge on his bill, claiming he never sends or receives text messages. i said "here's your 10 cents back, satisfied?" that took the wind out of him haha guy was furious though