FTP account hacked; unknown transfer made; please help

[blumpkin]

Here is my situation.

Earlier this week, my account was somehow accessed by a hacker. During that time, the only thing they did was make a P2P transfer for around $1200 to some FTP player "W". They also access the corresponding email account and deleted the confirmation email.

However, I discovered this transfer because the email address I use forwards the emails to my primary email account. Immediately I updated by anti-virus software and changed passwords on all my accounts. I then contacted FTP concerning the situation. Their analysis of the situation is very fruswtrating.

They verified that my account was hacked into from their IP records. However, the player "W" is claiming that he and I had agreements to make a transfer on FTP in exchange for a transfer on some non-FTP account. Obviously this makes no sense. FTP knows as fact that this transfer was not made by me but instead by this hacker, yet they are believing this player "W"'s contention that this is still somehow a legitimate transfer. They state:

"Furthermore, there is insufficient evidence to link "W" to the compromising of your account. The logins did not occur from a computer he has ever used. His location is entirely different than that of the foreign login. We have no reason to suspect this player was involved, other than being the recipient of a P2P transfer which he claims was a legitimate transfer, albeit offsite. And because we have no way of
verifying any information regarding offsite transfers, this transfer must stand. We cannot simply make assumptions regarding any involvement "W" has and there is no evidence to suggest he has compromisedyour account in any way."


Does anyone have any ideas to what I should do to nullify this fraud? Please help. Thanks.