Results of My E-Mail To Support

[0evg0]

I posted a hand the other day where a shortstack retard goaded a super nit into calling my overbet shove on a paired board, eventually leading to his call and my loss of a 300BB pot.

Here is the thread: http://forumserver.twoplustwo.com/showfl...ue#Post10879572

Steaming, I e-mailed Support if for no other reason than because it was the only thing I could do, and I hoped at least something would be done to the retard - if only a temporary turning on of his Doomswitch.

I was pleasantly surprised:

(Copy/Pasted from e-mail)

Hello Eric,

Thank you again for bringing the actions of 'podolski2' to our attention.

This player's comments were inappropriate and violated the cardroom rules
listed at http://www.pokerstars.com/cardroomrules.html. Although many of
our players are not aware of all proper poker rules and etiquette, this
player has been informed of the rules now, and their chat revoked for a
period of one month.

PokerStars has determined that this player's actions had a significant
effect on the overall outcome of this hand, and as such have refunded you
the entire $143.65 you had invested in the pot. We have not taken these
funds from 'podolski2's account, but have instead given it as a gift from
your friends at PokerStars. You are a valued and respected player on our
site and this player was in clear violation of our rules.

Now 'podolski2' has been made aware of the rules and the seriousness of
their actions, a future infraction by this player is potential grounds
removal from the site.

We are sorry that you experienced this on our site, and hope that this
compensation is satisfactory. Thank you for reporting this player to us,
and we wish you the best of luck at the tables.

Thank you for choosing PokerStars.


Regards,

Tim
PokerStars Support Team

[LuckyLloyd]

Nice. Stars Support FTW!! Obviously, you write a very decent email of complaint. Good job.

[ifoughtpiranhas]

nice result. money back and the [censored] chat banned. super +ev

[KSOT]

God damn I wish Stars wasn't so [censored] rigged, because their support team always makes me feel warm and fuzzy inside...

[Hurrrr]

[ QUOTE ]
God damn I wish Stars wasn't so [censored] rigged, because their support team always makes me feel warm and fuzzy inside...

[/ QUOTE ]

QFT

[0evg0]

For the record, here's the e-mail I sent.

And I'll beat you all to the punch by admitting the "multiple hundreds of dollars of equity" was maybe a bit over the top considering the entire pot was like $300.

lol

I think the fact that I've been on the site for nearly 3 years (though only recreationally for the first 2), and the fact that I threatened to leave made a difference, but whatever.

----- Original Message -----
From: xxxxxxxxxxxxx
Sent: 2007/06/21 11:04:24
To: support@pokerstars.com
Subject: One Player To A Hand

>
>This is absolutely unacceptable.
>
>As a LONGTIME player on the site, who has never had even a warning
regarding my chat, I find the following to be despicable and will be VERY
upset if I do not feel sufficient action is taken.
>
>Because of the player's direct breaking of your site's rules and
regulations, I lost over $100. There is no doubt in my mind that,
regardless of the actual outcome of the hand, player "podolski2" cost me
multiple hundreds of dollars of equity by directly and deliberately
breaking the rules he agreed to abide by after signing up.
>
>As far as I have always known, knowingly breaking rules deserves
punishment - especially when it affects someone else.
>PokerStars Game
#10544980065: Hold'em No Limit ($0.50/$1.00) - 2007/06/21 - 10:43:38 (ET)
>Table 'Wallia' 6-max Seat #5 is the button
>Seat 1: M le Maudit ($50 in chips)
>Seat 2: maryhadalamb ($151.60 in chips)
>Seat 3: 0evg0 ($488.65 in chips)
>Seat 4: podolski2 ($27.20 in chips)
>Seat 5: Murk[a2] ($100.75 in chips)
>Seat 6: Tirka ($143.65 in chips)
>Tirka: posts small blind $0.50
>M le Maudit: posts big blind $1
>*** HOLE CARDS ***
>Dealt to 0evg0 [4s 5s]
>maryhadalamb: folds
>0evg0: raises $3 to $4
>podolski2: folds
>Murk[a2]: folds
>Tirka: raises $8 to $12
>M le Maudit: folds
>0evg0: calls $8
>*** FLOP *** [6h 7d 5d]
>Tirka: bets $14
>0evg0: calls $14
>*** TURN *** [6h 7d 5d] [7c]
>Tirka: bets $14
>0evg0: raises $448.65 to $462.65 and is all-in
>Tirka said, "dilemma"
>podolski2 said, "caLL!"
>Tirka said, "AA"
>podolski2 said, ""
>Tirka said, "hea has 7"
>podolski2 said, "noo"
>podolski2 said, ";"
>Tirka said, "or hited fh"
>podolski2 said, "if he did,he wouldnt have gone allin"
>podolski2 said, "imo"
>podolski2 said, "=)"
>Tirka: calls $103.65 and is all-in
>podolski2 said, "but up2u"
>*** RIVER *** [6h 7d 5d 7c] [As]
>*** SHOW DOWN ***
>Tirka: shows [Ah Ac] (a full house, Aces full of Sevens)
>podolski2 said, "HAHAHAHAHAHHA"
>0evg0: mucks hand
>Tirka said, "wow"
>Tirka collected $285.30 from pot
>0evg0 said, "enjoy that chat"
>M le Maudit said, "n1"
>0evg0 said, "it was your last"
>*** SUMMARY ***
>Total pot $288.30 | Rake $3
>Board [6h 7d 5d 7c As]
>Seat 1: M le Maudit (big blind) folded before Flop
>Seat 2: maryhadalamb folded before Flop (didn't bet)
>Seat 3: 0evg0 mucked [4s 5s]
>Seat 4: podolski2 folded before Flop (didn't bet)
>Seat 5: Murk[a2] (button) folded before Flop (didn't bet)
>Seat 6: Tirka (small blind) showed [Ah Ac] and won ($285.30) with a full
house, Aces full of Sevens
>
>
>
>Such behavior is unacceptable, and when behavior such as this occurs, it
deserves more than a chat ban that "podolski2" already acknowledged he
does not care about.
>
>I expect a prompt response with a satisfactory conclusion. I have not
been let down by PokerStars in the past, please do not make me rethink
where I take my business after all these years.
>
>Sincerely,
>
>Eric xxxxxxxxx

[AbZurrrd]

[ QUOTE ]
PokerStars has determined that this player's actions had a significant
effect on the overall outcome of this hand, and as such have refunded you
the entire $143.65 you had invested in the pot.

[/ QUOTE ]
OMFG I knew Stars support was the [censored], but man this is beyond any expectations! NH ChatStars.com

[AbZurrrd]

[ QUOTE ]
We have not taken these funds from 'podolski2's account, ...

[/ QUOTE ] That woulda been the funniest thing ever tho [img]/images/graemlins/grin.gif[/img]

[Bakes]

Did you make any money betting whether u could get his chat banned? If not, nh if so NH!

[SpaceJanitor]

wow, Pokerstars support really rules.