Full contact poker support uses gmail accounts?

[FortFun]

So I contacted FCP about a problem that I am having with not getting my points accumulating correctly to clear a bonus. This is the last part of my conversation with support where they wanted me to email them my spreadsheet where I figured out that I should have more points then my account says:


Jason - FCP : Ok, I will forward that to management to look into.
Jason - FCP : Could you email thoughs records in.

me : all it is is an excel spreadsheet
me : you want me to email that file to you?

Jason - FCP : Yes so we can look at it.

me : can you tell me how much I paid in rake yesterday and figure my points from there?

Jason - FCP : One moment please.
Jason - FCP : Ok i will have to forward this to management.

me : ok
me : will they email me back?

Jason - FCP : To take a look at, but you should email that spreadsheet document into us so we may look into it.

me : what address?

Jason - FCP : fcppoker@gmail.com

me : real professional using a gmail account
me : I don't think I will email my stats to a random gmail account
me : Is this a joke?

Jason - FCP : No this is not a joke.
Jason - FCP : It is safe and secure.

me : I think I will pass and hope you guys can figure out my points problem on your own.
me : If not I will take my play elsewhere.



Does this seem funny/distubing to you guys?

[JJDylan]

its strange that they would use a gmail account, but i dont see why its that big of a deal to you

[Red Lion]

Seems like a scam to me.

[heater]

I don't think I've ever seen anyone who owns their own domain use web-based email for their support. wtf

[PokerAce]

[ QUOTE ]
I don't think I've ever seen anyone who owns their own domain use web-based email for their support. wtf

[/ QUOTE ]

I use GMail for my support. I find their use of conversations extremely useful for keeping track of issues. I've never seen that feature in a mail client I can use with my email server and just like my DVR, now that I've used it, I can't live without it.