Weird request from PS customer support

[Hey_Porter]

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Read closely -- they want to see the transaction details. Simply reply with those specific details rather than the overkill info and call it a night... (although you should feel no obligation to do so -- you've already done your good deed)

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That's why it's weird- I specifically provided all of that information with my original e-mail. I imagine what happened is a new rep took over, and didn't thoroughly read the previous e-mail thread.