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#11
03-16-2007, 08:15 AM
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Re: Single deck Blackjack at Blackjack Heaven?
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Hmm... Finished wagering (comp points > 4000), but bonus balance is still bonus balance. And I only have $50 left after making $5 and $10 bets. I wish I was patient like the old days. [/ QUOTE ] Did you get $100 or $200 in bonus? If you got 200 then shouldn't the comp points be 8000 when you have cleared it? (asuming it's like most other casinos 1 point per dollar wagered..) 
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#14
03-17-2007, 10:25 AM
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Re: Single deck Blackjack at Blackjack Heaven?
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I deposited around 24 hours ago and have also emailed but theres no bonus in my account as yet. Seems others got this credited pretty quickly. [/ QUOTE ] Same here only I deposited 3 days ago. Two emails sent and ignored.. I wonder how long it takes them to organise cash outs??
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#16
03-17-2007, 02:30 PM
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Re: Single deck Blackjack at Blackjack Heaven?
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Just off the phone to support, this bonus is not available for people in the UK. Ummmmmm okies!! Cashing out now. [/ QUOTE ] Your joking, looks like I'm cashing out as well.
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#17
03-18-2007, 07:32 AM
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Re: Single deck Blackjack at Blackjack Heaven?
Hmm.. I didn't feel like wagering 8k and was going to skip this one, but since the ones that can't do it seem to be upset about it I guess I should do it... if none of you want to cut a deal? you play it we split the profit? haha =)
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#18
04-04-2007, 08:12 AM
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Re: Single deck Blackjack at Blackjack Heaven?
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Just off the phone to support, this bonus is not available for people in the UK. Ummmmmm okies!! Cashing out now. [/ QUOTE ] Hi, Firstly, let me apologise to players who have experienced problems receiving their bonus - I can assure you the automatic bonus problem has now been fixed. Secondly, anyone who was informed that UK players are not entitled to receive our bonus was informed wrongly - UK players are more than welcome to receive our $200 sign up bonus. I have since spoken to the head of our support team who has confirmed this was an error and will not happen again. One more thing - if any of you are having problems and are finding it hard to receive an email response from our support team, you can email me at neil@blackjackheaven.com and I will do my best to get any problem you may have sorted as soon as possible. Thanks for your time everyone, and I hope you continue to enjoy your experience at Blackjack Heaven. Neil Casino Affiliate Manager - BlackjackHeaven.com
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