Great Customer Service at Pokerstars Once Again

[4thstreetpete]

Pokerstars have always pulled through for me. Definately a first class organization, great job guys!



Subject: attention scotty, please help

>Hi scotty, it's me again. A few weeks ago I ordered an Amazon.ca $500
gift card from pokerstars.
>I was sent one but unfortunately it came late. You also sent me an extra
$25 gift card for amazon.ca as
>well for the delay. Thank you very much.
>A few days ago I had some serious problems with my computer and had to
reformat. I had forgotten
>to save your email with the gift codes prior to the format and have now
lost it. I was hoping if you had the
>original copies of the email you sent me to this email address and send
me the same codes again. I will be eternally grateful.
>Please tell me this is possible, thanks scotty. If it helps my username
on stars is Dumb Ass.

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Hello Dumb Ass,

Thank you very much for choosing Amazon.ca® gift certificates* from the
PokerStars FPP store. We are sure you will enjoy using them, and thank you
very much for being a VIP at PokerStars.

Gift code = xxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxx $25

Best regards,

Scotty
PokerStars VIP Team


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I wasn't expecting much but once again pokerstars proves they are head and shoulders above the rest. I'm not sure if scotty sent me my original codes or just all together sent new ones. Thanks again guys.

[Markusgc]

Cool of you to share a GOOD experience. Too often only the bad things are posted.

[Bluffoon]

I [img]/images/graemlins/heart.gif[/img] Stars

[4thstreetpete]

[ QUOTE ]
Cool of you to share a GOOD experience. Too often only the bad things are posted.

[/ QUOTE ]

yeah, also notice how pokerstars sent me an extra $25 gift code because they had a delay getting the regular $500 gift codes from amazon.ca. Nice.

[Bluffoon]

[ QUOTE ]
[ QUOTE ]
Cool of you to share a GOOD experience. Too often only the bad things are posted.

[/ QUOTE ]

yeah, also notice how pokerstars sent me an extra $25 gift code because they had a delay getting the regular $500 gift codes from amazon.ca. Nice.

[/ QUOTE ]

Right before Stars FPP store stopped carrying Dell products I ordered a $1k Dell gift cert from them. Since they couldn't provide it they deposited $1,100 cash moneys directly into my account. I [img]/images/graemlins/heart.gif[/img] Stars.

[mephisto]

Wow, I loooooooove stars. Only place I play at. weeeeee

[ragecg]

Every single time I email support, I get an email back within like an hour at most.
Stars support rocks.

[cha59]

[ QUOTE ]
.....If it helps my username
on stars is Dumb Ass.....

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Hello Dumb Ass,
.....


[/ QUOTE ]

lol [img]/images/graemlins/laugh.gif[/img]

This is funny.

Stars does have great customer service.