Help with FTP - FTPDoug please help

[Gilardino]

Hi, I'm having trouble with FTP Support and am hoping FTPDoug or someone else can help. I finished 20th in the Million Dollar tourney last Sunday, when the Internet Server that FTP uses crashed. When I was disconnected, there were 25 people left, and I was in 12th or 13th chip position. Anyway, I blinded out in 20th place and wrote to FTP about it. They wrote back 3 days later, said they sympathized, but couldn't do much about it. However, realizing how important the tourney and my potential winnings were, they would credit $3,300 to my account within 24 hours. This was last Wednesday. I wrote to them on Friday saying I didn't receive my money and never got a reply. I waited 3 days and wrote back today, but still haven't gotten a reply.

Did I do something wrong? i don't know why no one can at least write back and explain what's going on. I'm hoping FTP Doug can help and maybe some of you have some tips on what I can do. Thank you.